You wouldn’t use a weak door lock to keep your home safe.

Likewise, you should secure your digital assets and accounts properly. It definitely is better to be cyber safe than sorry!

Here at Grab, your security is our priority.
Here are 3 simple things you can do to help us:

Your contact
information, updated

Keep your personal details up-to-date on our Grab app so that we are able to contact you should we detect any suspicious activity or fraudulent transactions. Your account is protected with a 24/7 fraud detection engine so you can ride, dine, shop and pay, worry-free.

Set strong
passwords

Choose passwords that would be difficult for others to guess and update them regularly. A strong password should include a mix of upper and lower case letters, numbers and symbols. Don’t use the same password for every account/profile, and don’t share your passwords with anyone.

Enable your
push alerts

Enable push notifications from your Grab app. It definitely helps give you real-time updates on every transaction made so that you are aware and always in control of your privacy and account.

We are always here to help

We monitor your account activity to identify fraudulent activities. Beyond that, our support team is just a phone call away, 24/7! Alternatively, visit our Help Center to learn more about GrabPay and instantly find solutions to your concerns.

Remember:

Protect your wallet with GrabPIN so that only you can access your funds.

You can also secure your account with our biometrics payment features. Simply enable fingerprint scanning authentication on Android devices or Face ID authentication on iOS.

Read other articles.

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We simplify online security for you. Discover the eight things you can do to keep fraudsters at bay.

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Why is verifying your account and setting up GrabPIN important

GrabPIN and biometrics adds an additional layer of authentication to access your funds

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