Social Seller

Grow your sales with GrabExpress

Join Towkay Club

Use GrabExpress Web

Overview

GrabExpress is an on-demand delivery service that fulfils your customers’ orders seamlessly.

Why GrabExpress

Flexible arrangements customised to your needs

Big or small items, we’ve got you covered. Deliver them immediately or schedule them for a pick-up at your convenience.

Optimised for your delivery needs

Handling multiple orders in a day? With Multi-Stop Delivery, GrabExpress will optimise your drop-off locations for you so you can save time and money.

Easy to use features for a seamless experience

Collect and share information hassle-free with features such as Delivery Form and Price Sharing. You’ll also be notified of your delivery in real-time with GPS tracking.

Get connected with a community of like-minded entrepreneurs

Developed with you in mind, Towkay Club provides you with monthly rewards that will help expand your reach.

Our Commitment to Safety

You control who sees your information

Our app and backend systems employ best-in-class security frameworks that guard users’ accounts, transaction data, e-wallet, and other private information.

Every transaction is protected

Every payment and transaction made is valuable. Our app features are continually strengthened and protected by the latest technology and stringent processes, so users can do what they need with peace of mind.

A safer experience for all

No consumer or partner should have to feel unsafe while using any of our services. Grab is always on standby to ensure a smooth and secure experience.

Learn more

FAQs

Got questions? We’ve got answers.

For more questions, please visit our Help Centre

What items can I send with GrabExpress?
Items that can be delivered
- Parcels (packed items in boxes or bags)
- Documents
- Clothing
- Food* (Bike and Car only)
- Flowers or Cakes* (Car only)
Items that cannot be delivered
- Fragile items that require special handling
- Raw meat, raw seafood, frozen food, and dairy products
- Hazardous, explosive, flammable, and unsafe items (including power banks)
- Valuable items and documents (e.g. cash, passport, or other official identification documents)
- Credit or debit cards
- Illegal items and substances (e.g. pornographic magazines and imitation weapons)
- Live animals and plants
- Any unpacked or loose items that can easily be damaged in transit
- Items that cannot be reproduced (e.g. photos, film)
- Items of an aggregate value exceeding S$500
- Counterfeit goods
- Bullion, currency in any denomination, tax stamps or stickers, bearer forms or negotiable instruments, precious metals or stones
- Letters weighing 500 g and below
*Grab shall not be responsible for providing services protecting food from the heat or cold. The risks of damaging food shall be borne solely by customers.
What kind of GrabExpress services are there?
To learn about our service, click here.
What do I get with a Towkay Club membership?
Freebies and Discounts
Get 3 x $5 OFF GrabExpress promo codes every month
Rewards for Deliveries
Win rewards by hitting milestones with our exclusive Towkay Challenges
Reach & Awareness
Top 5 users monthly will get featured on Grab social pages
Share Insights & Learnings
Connect with fellow Towkays with a special invite to our Telegram chat group
Sign up here (lead gen form)
- City (if applicable)
- First Name
- Last name
- Email
- Phone Number
- Type of goods sold/to be transported
- Referral Code (if applicable)
How long will my Towkay Club membership last?
Once you’re a GrabExpress Towkay Club member, your membership will auto-renew every month until you decide to leave the club.
What is the validity of my monthly promo code?
Your monthly promo codes expire at the end of the month and are refreshed at the beginning of each month, regardless of when you become a Towkay Club member.
How are the top five users decided?
The top five users are those who have completed the most deliveries via GrabExpress each month. They will be contacted directly and have their businesses featured on the Grab Facebook or Instagram page in the following month.

Deliveries

Your items, delivered with care. Anytime, anywhere.