We heard you! GrabRentals has revamped our GRNavigate loyalty programme mechanics, to reward hirers based on fairer components such as your tenure, contract length and add-ons, regardless of which vehicle model you are renting from us.
The newly revamped GRNavigate loyalty programme will start from 1 Jan 2023.
Read on to find out what are the improvements we have made!
1. What is GrabRentals' GRNavigate?
Haven’t heard of GRNavigate? GRNavigate is a loyalty programme launched by GrabRentals, which will benefit more of our GrabRentals hirer-partners. As long as you’re a GrabRentals hirer-partner*, you will be auto-enrolled onto this programme!
*GRNavigate is only applicable to GrabRentals hirer-partners who are renting a car from Grab Rentals Pte Ltd and who are not under any Ownership scheme administered by Grab Rentals Pte Ltd
2. Earn wheels via 3 components
In GRNavigate, you will now get to earn wheels based on these 3 components (add-on schemes, contract length, and tenure). Move up to a higher tier to enjoy more benefits, and redeem your wheels for rewards**, such as Grab Driver Credits, shopping vouchers, and more!
**Rewards for redemption may vary over time and are subject to availability.
Your wheels will be tabulated on a monthly basis, based on your active agreement status as of the 1st day of each month.
2.1 Add-on Schemes (up to 1,400 wheels monthly)
Purchase these 3 add-ons (GRBeyond, Collision Damage Waiver (CDW), Vehicle Damage Protection Scheme (VDP)) to receive 1,400 wheels monthly! Alternatively, GrabRentals hirers who have purchased Bundle & Save* will be counted as having purchased 3 add-ons, entitling you to 1,400 wheels monthly.
*Bundle & Save is an add-on plan that is strongly recommended for new GrabRentals hirer-partners, with CDW, VDP and GRBeyond benefits all-in-one!
2.2. Contract length (up to 2,000 wheels monthly)
The longer your contract length, the more wheels you will receive, it’s as simple as that! The number of wheels you received will be based on the agreement length you have signed or recontracted. For existing GrabRentals hirer-partners, recontract with a longer term if you want to enjoy more savings.
Example: Jon signed a 6 months contract on 1 Jan 2023, and is entitled to 400 wheels monthly. Although Jon’s contract has ended on 1 Jul 2023, since he has yet to recontract in Aug 2023, Jon is now on open contract status. Jon will still continue to earn 400 wheels monthly.
Jon decides to recontract to a 12 months contract on 10 Mar 2023. He will earn 800 wheels from April 2023, since the wheels tabulation are based on your active agreement status as of the 1st day of each month.
2.3 Tenure (up to 3,200 wheels monthly)
To all our GrabRentals hirer-partners who’ve been with us for a long time, we hear you!
As long as you have been with GrabRentals for more than a year, you will be eligible for up to 3,200 wheels monthly. Your tenure is calculated from the month that your contract agreement starts (or in simpler terms, the month in which you have collected your vehicle).
*Do note that your tenure will be calculated based on the number of months, e.g. 4-year tenure (>48 months). Clement, who has been with GrabRentals for 3.5 years (42 months) will be counted as having 3 years tenure (800 wheels).
3. New tiering and benefits
3.1 Tiers are updated on a monthly basis!
Under the new and improved GRNavigate, your GRNavigate tier will be updated on a monthly basis, and start enjoying the benefits right away!
You will no longer have to wait for the full quarter to move up tiers, and there will also no longer be a maximum cap for the number of drivers in the All Star tier. You will receive a monthly statement of your new GRNavigate tier and wheels earned at the end of the 2nd week of each month.
GRNavigate tiers calculation will be based on the number of wheels you earn on a monthly wheels. Get at least 3,600 monthly wheels to unlock the “Rising Star” tier, and 4,200 monthly wheels for the “All Star” tier!*
*Prompt payment is a mandatory requirement to be eligible for the Rising Star & All Star tiers.
Please note that there will no longer be any wheels multiplier for Rising Star/All Star.
3.2 Example of unlocking tiers
In Jan 2023, Clement is an existing GrabRentals hirer partner who is currently on a 12-month contract (800 wheels) + 2 add-ons (0 wheels) + 3 year tenure (800 wheels). Clement will earn 1,600 wheels monthly, putting him in the New Star tier.
Clement recontracted on 20 Mar 2023, with his recontract agreement starting on 27 Mar 2023. He decides to go for a 24-months contract (1,400 wheels) + 3 add-ons (1,400 wheels) + 3 year tenure (800 wheels), and he will get to earn 3,600 wheels monthly.
Since wheels and tiering calculation are based on your active agreement as of the 1st day of each month, Clement will only start earning 3,600 wheels monthly from April 2022 onwards, unlocking the Rising Star tier* and benefits.
*Prompt payment is a mandatory requirement to be eligible for the Rising Star & All Star tiers.
3.3 Unlock more benefits with each tier!
GrabRentals hirer-partners can use their wheels to redeem for a variety of rewards, such as Grab Driver credits* to directly offset your rental, F&B, grocery vouchers & more!
*Capped at $50 per week
Rising Star and All Star tier will also enjoy priority invitations to our workshops and events. Some of the events we’ve done recently include GrabRentals townhall, movie screening, fishing activities and more!
As a token of our appreciation, All Star drivers will be receiving a birthday gift during your birthday month! Keep a look out for your special gift that will be sent to you via email and Grab Driver in-app message, on the 15th of your birthday month (will be sent next working day if 15th falls on a weekend/public holiday)
Other benefits for the All Star tier includes the likes of exclusive support channel for enquiries, priority queue at Grab@Tampines and more.
4. When will you get your wheels?
GRNavigate wheels are calculated on a monthly basis, based on your active agreement status as of the 1st day of each month.
The total number of wheels that you’ve earned will be issued to you every 5.5 months, in mid-Jan and mid-Jul*. GRNavigate wheels will only be valid for redemption within 5.5 months from issuance and will expire by the last day of Jun (for wheels issued in mid-Jan) and the last day of Dec (for wheels issued in mid-Jul). Any wheels left unredeemed will not be available once expired.
*The issuance of wheels earned from the new GRNavigate mechanics will start from Jul 2023. You will still receive the wheels you have earned from Oct 2022 – Dec 2022 from the previous GRNavigate mechanics in Jan 2023.
5. How do I check my current wheels amount & redeem my rewards?
Not to worry, your GRNavigate wheels statement will be sent to you via a Grab Driver in-app message on a monthly basis, along with an update on your new tier for the month. You will also be able to redeem your wheels directly from the redemption form that will be sent to you.
You may also check the remaining balance of your GRNavigate wheels from the GrabRentals Portal.
6. Frequently asked questions
- You will earn wheels based on the new GRNavigate mechanics from 1 Jan 2023.
- For example, if you are on a 12-Month Contract (800 wheels), 2 Add-ons (0 wheels) and 3 Year Tenure (800 wheels) on 01 Jan 2023, you will be earning 1,600 monthly wheels, with a New Star Tier.
- Yes, you will still receive the wheels you have earned from Oct 2022 – Dec 2022 from the previous GRNavigate mechanics in Jan 2023.The wheels earned from Oct 2022 – Dec 2022 will expire on 31 Mar 2023.
- The issuance of wheels earned from the new GRNavigate mechanics will start from Jul 2023.
- Assuming that you have signed a 12-Month contract (800 wheels), 2 add-ons (0 wheels) with GrabRentals on 10 Feb 2023, with your new contract beginning on 20 Feb 2023.
- You will start earning 800 monthly wheels from Mar 2023 onwards, with the New Star Tier. (GRNavigate wheels are calculated on a monthly basis, based on your active agreement status as of the 1st day of each month.)
- Wheels will be issued to you every 6 months, in mid-Jan and mid-Jul.
- Assuming that you are currently on a 12-Month Contract (800 wheels), 2 Add-ons (0 wheels) with 3 Year Tenure (800 wheels) on 01 Jan 2023, you will be earning 1,600 monthly wheels, with a New Star Tier.
- However, you have decided to recontract on 20 Mar 2023 by signing a 24-Month contract (1,400 wheels), 3 add-ons (1,400 wheels) with 3 year tenure (800 wheels). Your new agreement starts on 27 Mar 2023. Thus from Apr 2023 onwards, you will earn 3,600 wheels monthly, putting you in the Rising Star tier.
(GRNavigate wheels are calculated on a monthly basis, based on your active agreement status as of the 1st day of each month.)
- Your tenure will restart if you do not sign a new contract with GrabRentals within 30 days.
Book your car with us now!
Rent your car from GrabRentals now! We’re the largest private-hire car rental fleet in Singapore. Whether you are interested in petrol, hybrid or electric cars, we have a wide-ranging vehicle fleet available for you.
For new hirer-partners, you may visit our website here to book your car online. Existing hirer-partners may recontract online here. If you would like to find out more or speak to our customer helpdesk, you can also book an appointment at our Grab Drivers Centre or chat with us on our Facebook page.
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