PWA-FAQ

Frequently Asked Questions

CPF

Yes. The platform will deduct and submit your Medisave contribution based on the rates determined by the CPF Board.

From Nov 2024, you can opt-in via the CPF Board’s portal.

There is no deadline to opt-in.

Once opt-in is successful, you will receive a confirmation email and SMS.

Monthly ceiling is not relevant to platform workers.

Annual earnings ceiling of $102,000 will apply to platform workers, on a per platform basis.

The CPF contribution limit is $37,740 per year.

IRAS

There will be no changes to the current tax filing procedures. Look out for the in-app message towards the end of the year to opt-in for the IRAS pre-filling scheme.

IRAS will take your CPF contributions into account for tax relief.

Earnings

No. CPF contribution does not determine how jobs are being allocated.

While your take-home earnings will be reduced by your CPF contribution amount (Platform Worker contribution amount), overall, your total earnings will increase when you take into account Platform Operator’s CPF contribution to you.

No. CPF contribution rates are determined by the CPF Board based on age groups.

Yes, it is included in gross earnings to show the total amount earned before any deductions for expenses incurred.

The GSF is classified as an expense incurred as part of platform work, and is included as part of the FEDA.

Grab’s contribution will not come from incentives or service fees.

The government has shared that platforms and consumers will need to share the cost of the protections.

WIC

You will only be able to claim for 1 policy at a time. If you submit your accident claim through Grab, we will submit your claim under WICA and you may submit to your other policies (if any) only after the claim exceeds the WICA limit.

From 1 Jan 2025, you may submit your claims online by accessing Grab Driver App → Insurance → Claims.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.