Two-wheel driver-partners now have a better safety report in their apps

Pritha Vijay, lead product manager
. July 4, 2023 . Regional

Grab driver-partners on motorcycles and bicycles are now able to access a new and improved driver safety report in their driver apps.

We’ve been providing an in-app driver safety report since 2020 across all our vehicle types. The report is generated from the Grab app’s telematics data, which senses driving habits such as speeding, aggressive braking, and sharp cornering for example. This is flagged back to the driver so that they can be more mindful of these habits while they are on the road.

(Read more: How Grab’s app detects if drivers are driving safely)

Drivers get a daily and weekly recap of detected incidents, with an overall safety score so they can keep track of how they’re doing.

Grab’s delivery-drivers carry people, food deliveries and parcels in our eight markets across Southeast Asia.
What’s new for the two-wheel report

During research sessions with our two-wheel driver-partners, they told us they wanted even deeper information from the driver app—they wanted it to prompt them when they were being unsafe, and to provide recommendations on how to improve their scores.

The new version 2 of the driver safety report now includes a risk assessment based on past driving behaviour, helping them improve their riding habits overall.

The new report will also include a map view of where the app detected unsafe riding so they can better recall what happened.

Here’s a look at version 1 and 2 side-by-side:

The updated feature is now available for our two-wheel driver-partners across Southeast Asia.

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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.