MARKETPLACE PRINCIPLES

Fares and pricing

The Grab app will now show when each user’s delivery fee is set
GrabFood delivery fees are set and kept constant as users browse, so that people can order with confidence.
July 7, 2023
Indonesia , Malaysia , Philippines , Singapore , Thailand , Vietnam
GrabShare 2023: What's new in our revamped carpooling service
Carpooling is a win-win, and we've fixed several things after listening to user and driver feedback.
June 9, 2023
Indonesia , Malaysia , Philippines , Singapore
Driving within zones to earn more
We designed a way for high-demand areas to get a more reliable supply of driver-partners to handle order volumes.
May 29, 2023
An overview of Grab's marketplace
The components and principles that are designed to serve our multisided platform.
April 12, 2023
Regional
The Grab platform fee goes into making a better product
Our platform fee covers safety innovations and other product development efforts.
April 6, 2023
This is how the Grab app knows exactly where users are
Geohashes are used to mark points of interest and determine the distance between riders to drivers.
March 8, 2023
Regional
Why fares go up when it rains
Sometimes known as surge pricing, dynamic pricing changes according to real-time conditions such as demand and supply.
March 8, 2023
Regional
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