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Marketplace principles

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Marketplace principles

Understand how our platform is designed to ensure fairness and efficiency.

FARES AND PRICING

An overview of Grab's marketplace

The components and principles that are designed to serve our multisided platform.

April 12, 2023 Regional

Fares and pricing

The Grab app will now show when each user’s delivery fee is set

GrabFood delivery fees are set and kept constant as users browse, so that people can order with confidence.

July 7, 2023

Indonesia , Malaysia , Philippines , Singapore , Thailand , Vietnam

GrabShare 2023: What's new in our revamped carpooling service

Carpooling is a win-win, and we've fixed several things after listening to user and driver feedback.

June 9, 2023

Indonesia , Malaysia , Philippines , Singapore

Driving within zones to earn more

We designed a way for high-demand areas to get a more reliable supply of driver-partners to handle order volumes.

May 29, 2023

An overview of Grab's marketplace

The components and principles that are designed to serve our multisided platform.

April 12, 2023

Regional

The Grab platform fee goes into making a better product

Our platform fee covers safety innovations and other product development efforts.

April 6, 2023

This is how the Grab app knows exactly where users are

Geohashes are used to mark points of interest and determine the distance between riders to drivers.

March 8, 2023

Regional

The Grab app will now show when each user’s delivery fee is set

GrabFood delivery fees are set and kept constant as users browse, so that people can order with confidence.

July 7, 2023

Indonesia , Malaysia , Philippines , Singapore , Thailand , Vietnam

GrabShare 2023: What's new in our revamped carpooling service

Carpooling is a win-win, and we've fixed several things after listening to user and driver feedback.

June 9, 2023

Indonesia , Malaysia , Philippines , Singapore

Driving within zones to earn more

We designed a way for high-demand areas to get a more reliable supply of driver-partners to handle order volumes.

May 29, 2023

An overview of Grab's marketplace

The components and principles that are designed to serve our multisided platform.

April 12, 2023

Regional

The Grab platform fee goes into making a better product

Our platform fee covers safety innovations and other product development efforts.

April 6, 2023

This is how the Grab app knows exactly where users are

Geohashes are used to mark points of interest and determine the distance between riders to drivers.

March 8, 2023

Regional

Matching

Grab doesn't always assign the nearest driver to you—here's why

The 40-plus factors that go into making the best match.

August 14, 2023

Regional

Principles that shape the design of our marketplace

Our backend is made to prioritise balance and efficiency to ensure everyone can thrive.

April 27, 2023

Regional

How the ‘Saver’ option for food deliveries works

Batching tech makes 'saver' delivery happen, allowing delivery riders to pick up multiple orders at once.

March 8, 2023

Regional

Grab doesn't always assign the nearest driver to you—here's why

The 40-plus factors that go into making the best match.

August 14, 2023

Regional

Principles that shape the design of our marketplace

Our backend is made to prioritise balance and efficiency to ensure everyone can thrive.

April 27, 2023

Regional

How the ‘Saver’ option for food deliveries works

Batching tech makes 'saver' delivery happen, allowing delivery riders to pick up multiple orders at once.

March 8, 2023

Regional

Grab Singapore

Forward Together

3 Media Close,
Singapore 138498

Singapore

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