Komsan Chiyadis
GrabFood delivery-partner, Thailand
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How AI accelerated product innovation at Grab in 2024
These AI-powered products and features make the Grab experience better for everyone
December 19, 2024
Regional
Meet Jarvis, the AI-powered analytics tool that helps Grab’s account managers generate insights
With Jarvis, a task that could take account managers many hours now takes just 10 minutes. It’s an example of AI in action at Grab.
November 28, 2024
Regional
Grab’s new AI tool makes menu management a snap for merchants
With Merchant Menu Assistant, restaurants can upload a photo of their physical menu to create a digital one on GrabFood without fuss
November 26, 2024
Regional
We developed a tool that allows users to build apps without coding
Spellvault allows Grabbers to build highly customised LLM apps that support their daily tasks.
November 3, 2024
Regional
How we use GenAI to help GrabFood menu items stand out
Our new tool helps merchant-partners generate succinct food descriptions to help sales.
October 10, 2024
Regional
We simplified data discovery with LLMs. Here's how
LLMs can simplify the process of finding internal data, which plays a crucial role in organisations’ decision-making.
October 3, 2024
Regional
The AI technology that gives Grab’s copywriting tool Mystique its voice
We leverage Grab’s data to craft creative, personalised messages at scale with machine learning and generative AI.
September 6, 2024
Regional
Meet Mystique, the AI-powered copywriting tool that helps Grab communicate effectively
Our in-house copywriting tool boosted engagement rates and reduced our creative teams’ workload
September 6, 2024
Regional
GrabRideGuide, our new AI tool that guides driver-partners to real-time ride demand areas
Its one of the ways we’re upgrading the Grab experience for driver-partners with AI
September 4, 2024
Regional
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Komsan Chiyadis
GrabFood delivery-partner, Thailand
COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.
As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.
Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.
