Terms and conditions

• “Grab Haha-half Off Sale Lucky Draw” (“the Campaign”) is organised by GrabTaxi Pte Ltd and GrabCar Pte. Ltd. (“the Organisers”) and is open to all Grab users only.
• Users must order from “Grab Haha-half Off Sale” participating merchants to qualify.
• By entering the campaign, you have read, understood and agreed to be bound by these terms and conditions of entry and you acknowledge and agree to be legally bound by these terms and conditions and decisions of the judges and the Organisers without limitation or qualification. Prizes or rewards given out under this Campaign or any component thereof may be subject to separate terms and conditions.
• The Organisers reserve the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the Campaign (be it under these Terms & Conditions or if the participant has engaged in a conduct that the Organisers consider fraudulent, inappropriate or unacceptable).
• The Campaign will run in Singapore from 1 May 2023 to 21 May 2023. The Organisers reserve the sole and absolute right to alter or end the contest at any time, without giving prior notice or to compensate in cash or in kind.
• Winners will be notified by Grab with instructions on how to claim their prize within 30 working days of the Campaign end date via in-app communications and this campaign page, along with collection details of the prizes.
• For details, refer to your Prize rewards’ terms and conditions.
• Should there be a shortage in stock for the prizes, the collection date of your prizes will be updated in Grab’s in-app communication.
• All prizes should be claimed before the stated dates in your rewards’ terms and conditions. Grab will not entertain any claims after this date.
• Winners are drawn at random. Winners will be notified by Grab with instructions on how to claim their prize. In claiming the prize, Grab may request for identification documents or further information from you to verify and check the authenticity of the prize winner, to prevent gaming and fraud.
• Prizes must be claimed within the stipulated deadline, failing which it may be forfeited (or disposed of, or donated, all at Grab’s discretion).
• By participating in this campaign, you hereby deemed to have consented to Grab and/or such third-party appointed by Grab for collecting and processing your personal data to give full effect to this campaign, for the express purpose of informing you of your win and/or informing the public of a winner, including but not limited to sending communications to notify of a win (in-app push notification or email), announcing your name, and/or releasing a photograph of you as the Prize winner in our winner’s announcement, in accordance with the Personal Data Protection Act 2012 and Grab’s group Privacy Notice(available at https://www.grab.com/sg/terms-policies/privacy-policy/).
• The Organiser reserves the sole and absolute right to vary the Terms and Conditions, suspend, or cancel this campaign at any time without giving any prior notice.
• The Organiser reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this campaign at any time without giving any prior notice to the participants.
• The Organisers decisions in any matter in relation to the Campaign shall be final and conclusive. Any request for appeal and review shall not be entertained. 
• The Organisers shall not be liable for any claims by the participants or be accountable for third-party claims or losses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third party, consequential or other damages resulting from or related to this contest.
• The Organiser does not take any responsibility in the case of any event that may prevent the participants from participating in the Campaign or any component thereof, as a result of certain technical restrictions or other limitations or force majeure, which include but is not limited to regulatory events, government directive, government intervention, pandemic, movement control orders, and acts of God etc.
• Prizes are non-transferable and non-exchangeable for cash/credit in kind. Grab may, at its sole and absolute discretion, substitute any prize for another prize of similar value, in circumstances that include but are not limited to unavailability of the original prize, illegality or non-feasibility.
• Employees of Grab are not eligible for the Lucky Draw.
• Available only on the latest Grab app in App Store and Google Play.
• Notable Specific Terms for the Round Trip tickets to Japan:
  • Air ticket for the Economy Standard Class Round Trip to Haneda Airport, Tokyo, Japan (the “Air Tickets”) with travel carrier SIA (Singapore Airlines), booking period from 30 May 2023 to 30 June 2023, travel period valid from 1 June 2023 to 15 December 2023.
  • Air Tickets are not interlineable, refundable, upgradeable, transferable or re-routable;
  • Air Tickets are subject to seat availability at the time of reservation or ticket issuance;
  • Air Tickets shall not be eligible for mileage accrual; and
  • The value of Air Tickets are exclusive of all taxes and additional costs payable and Winners are required to pay all relevant taxes, including but not limited to excess baggage charges (where applicable), service fees, airport taxes and insurance charges.
  • Travel blackout period applies.
  • Winner(s) of the Air Tickets should refer to the full terms and conditions of the Air Ticket for further details following redemption of the gift.