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GrabRentals is the largest private-hire car rental fleet in Singapore, and directly owned by Grab. Read our latest articles now!
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FAQ
I'm a New Hirer
Requirements:
- Singapore Citizen / PR
- Valid PDVL/TDVL
- At least 21 years of age
- Less than 17 Drivers’ Improvement Points (aka Demerit Points)
- Driver’s license of at least 1 years
Please bring along the following:
- NRIC
- Driving License
- Valid PDVL/TDVL
- Deposit (payment by NETS and PayNow)
Monday to Friday (10:00AM – 6:00PM)
Closed on Saturdays, Sundays & Public Holidays.
Due to COVID-19, we are committed to safeguard your health and well-being. As such, we have put in place safe distancing measures and also limited the number of daily visitors at the Grab Driver Centre.
Opening Hours
Mon to Fri: 10am to 6pm By Appointment Only
Rental deduction starts on the first day you collect the car.
Yes. Simply click here to fill up the Online Form to add an authorised GrabRentals additional driver.
As all GrabRentals cars are VEP registered, you may enter Malaysia as per normal. Please remember to bring these items along with you.
- Vehicle log card
- VEP
- Certificate of Insurance (COI)
Can’t find your answer here? Please visit Help Centre.
I'm an Existing Hirer
You can re-contract a month before your contract end date. For example, if your contract ends in June, you may re-contract from May.
You may also fill out this form and we will reach out to you with the latest deals.
The rental and related charges are deducted from your credit wallet on a daily basis.
An unsuccessful deduction due to insufficient funds may result in restrictions to accept jobs in the driver app. Repeated unsuccessful deductions may result in repossession of your vehicle.
Please ensure sufficient funds to cover the daily deductions to avoid disruptions.
Please call the 24-hour breakdown hotline printed on your car’s decal for towing assistance. The decal is pasted on your car’s windscreen.
Please refer to the decal on your windscreen for the accident reporting hotline.
Termination charges are as follows:
- Forfeiture of deposit
- Full rental charges for the remainder of the period until the end of your rental contract
- Cease award of any payouts and/or rental discounts. Payouts received during the rental period will also be clawed back
The vehicle must be returned in the condition as it was handed to you during collection.
As such, all advertisements and third-party add-ons need to be removed before returning the vehicle or relevant charges may be applied.
Can’t find your answer here? Please visit Help Centre.