Good news! Hitch is returning

As we transition out of Stabilisation Phase, we’re happy to announce that GrabHitch services will be up and running once again on 23 November.

While we’re sure you’re raring to start hitching again, please take note of the following safety precautions before you book your next ride:

FAQs

Q: Will my Hitch be shared with other riders?

A: Stacking multiple riders on a single trip is not allowed during this period, so you can be sure that your rides will not be shared.

Q: How many friends can I bring along on my Hitch ride? 

A: You are allowed to book a maximum of 4 seats per booking, including yourself.

Q: If my driver looks unwell and is not wearing a mask, can I cancel the ride? 

A: You are allowed to cancel the ride via the app.  

Q: How can I report a driver who’s unwell or not wearing a mask after my Hitch ride? 

A: Please send us a feedback via the app after the ride ends.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.