GrabRentals Handbook

GrabRentals Handbook

Thank you for signing up with GrabRentals! 

We are very happy to have you on board and would like to express our heartfelt gratitude for your support. We are looking forward to serving you as you start your journey with us!

To ensure a seamless experience with us, this handbook has been prepared to provide you with important information to guide you along while driving with us as GrabRentals hirer-partners.

For Cars

For Esteem workshop (Motorcycle only)

Not sure which one is your workshop?

The workshop for your vehicle is stated on the GrabRentals decal on your front windscreen. You may then refer to the relevant handbook above.

How can I add authorised additional driver?

Open your Grab Driver app and navigate to the Help Center, or visit this link. Search for “Request to add an authorised additional GrabRentals driver” and fill up the form accordingly. 

GrabRentals Portal

Need to access vehicle documents?

You can view or download the following vehicle information:

  • Certificate of Insurance (COI)
  • Log Card
  • Vehicle Entry Permit (VEP)
  • Rental Transaction Statement
  • Assigned workshop
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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.