In case of emergencies, Partner Cash Advance is there

The Partner Cash Advance programme helps Grab’s driver- and delivery-partners have better access to credit in the case of emergency situations or when they have larger-ticket expenses to bear. It is structured in a way that protects our partners’ financial well-being by ensuring they will never incur more debt than their income.

To be eligible for the loan, you will need to meet some minimum eligibility criteria such as having average monthly earnings with Grab of at least SGD 1,000, and being active with Grab for at least 3 months. 

*For GXS users, your data may be shared between Grab and GXS Bank to support your credit assessment

More information on the eligibility criteria can be found in our Help Centre. 

If you are unable to find this program within your driver application, it is likely that you are not eligible for this program.

Partner Cash Advance is only extended to select and eligible Grab driver-partners. 

We keep our program open only to eligible Grab drivers-partners who meet certain criteria to be responsible lenders and ensure the financial security of our partners, avoiding the possibility of them being unable to keep a healthy balance between their earnings on the platform and managing payments as much as possible.

The amount available ranges from $500 to $15,000*.

You will be able to select between 4 different tenures - 3 months (13 weeks)/ 6 months (26 weeks)/ 9 months (39 weeks)/12 months (52 weeks).

* The amount offered to you depends on your driving behaviour in the past 3 months. As such, you might be offered an amount less than $15,000. 

We decide on your limits based on your driving behavior in the past 3 months. I.e. the more you drive and the higher your earnings in the past 3 months, the higher your limits will be*.

We do this to ensure we are responsible lenders and that we protect the financial security of our partners, avoiding the possibility of them being unable to keep a healthy balance between their earnings on the Grab platform and managing payments as much as possible.

*While driving behavior and earnings serve as a main indicator of your limits, higher limits are not always guaranteed

We have your best interests at heart and have put in place several measures to protect you when you use the programme.

1. We put a strict cap on the amount you can borrow. Grab ensures that the amount of cash advance given to you is well within your income range. We also conduct bankruptcy checks when you apply for the programme for higher certainty that you can make repayments.
   
2. There are no other interest charges or fees. Unlike traditional or illegal moneylending products, we do not charge any interest, nor late/ hidden fees. You will thus not face a ballooning debt amount
   
3. We will help you in the event of payment difficulties. If you are unable to complete your repayments due to health and medical issues, the inability to work or other exceptional situations, we can provide assistance. Please reach out to us via  gfin.sg.ops@grabtaxi.com, with your name and reason for the request, and we will evaluate each request on a case to case basis
4. You will not be disadvantaged from getting jobs on the Grab platform even if you have missed repayments. Similarly, you are not obliged to drive or deliver with Grab while you are completing your repayments.
5. We allow early repayments with no penalties, so you have the option of paying off your outstanding amounts faster if you are able to do so

Our programme plugs a gap in the market. Many of our partners are currently unable to qualify for personal bank loans, and borrowing from licensed moneylenders or drawing from credit cards have very high interest rates that end up putting them in a worse financial state. Through the Partner Cash Advance programme, our partners can get financial assistance at a lower cost.