Overview
For just S$0.30 per ride, automatically receive a Grab ride voucher when your pickups are canceled or delayed, plus a complimentary upsize of up to S$100,000 in Personal Accident coverage.
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S$0.30 per ride is all it takes to opt in. It’ll be included as part of your overall ride fare.
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Simply toggle on when booking your rides to get covered for your subsequent eligible rides, or toggle off to opt out at any time.
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Enjoy extra Personal Accident coverage of up to S$100,000 on top of Grab’s existing basic coverage.
Receive a S$5 Grab ride voucher in the event your pickup is delayed for more than 10 minutes after the estimated arrival time.
For more questions, please visit our Help Centre.
To be eligible for Ride Cover, you must be a Singaporean Resident, and have already activated Ride Cover before booking your Grab ride.
Only your family members will be covered if they are in the same Grab ride as you, or in a Grab ride booked by you, provided you have opted in for Ride Cover.*
*Family member refers to a spouse or partner, parent, parent-in-law, step-parent, child, brother, sister, brother-in-law, sister-in-law, daughter-in-law, son-in-law, half brother, half sister, fiancé(e), niece, nephew, uncle, aunt, stepchild, grandparent or grandchild.
You can opt in or out any time before you book a ride if you have previously activated Ride Cover. You can also do so in the following ways.
On your mobile device:
You will automatically receive the Grab ride voucher if your pickup fulfils the payout criteria.
After the eligible ride is completed, you will receive an inbox message notifying you that your voucher has been issued. You can find the voucher in "Offers" when booking a ride within the next 6 months.
Make a Personal Accident claim immediately after an accident by visiting Chubb’s Claims Centre online and submit your claims under the Medical Events section. Complete your online submission by entering the policy number 5GD269019B. You’ll need the following documents:
For personal accident policy enquiries, please contact Chubb Customer Service at +65 6299 0988 (Mondays to Fridays, 9.00am – 5.00pm, excluding public holidays).
Pre-existing conditions are not covered, including:
For the complete list of exclusions, please refer to the policy.
Opt in for Ride Cover
Opt in for Ride Cover
The personal accident insurance is distributed by A3 Insurance Broker (S) Pte. Ltd. and is underwritten by Chubb Insurance Singapore Limited. GrabCar Pte Ltd shall undertake the insurance policy as the master policyholder for the benefit of you as the insured member.
About Chubb Insurance Singapore Limited
Chubb is the world’s largest publicly traded property and casualty insurer. Chubb Insurance Singapore Limited, via acquisitions by its predecessor companies, has been present in Singapore since 1948. Chubb in Singapore provides underwriting and risk management expertise for all major classes of general insurance, including Property & Casualty, Marine, Liability, Financial Lines and Group Personal Accident insurance. As one of the leading providers of Accident & Health insurance through direct marketing, the company partners with financial institutions and other companies to tailor individual policies for their clients and employees. In addition, it offers a suite of customised Personal & Specialty insurance solutions to meet the needs of consumers. Over the years, Chubb in Singapore has established strong client relationships by delivering responsive service, developing innovative products and providing market leadership built on financial strength.
More information can be found at www.chubb.com/sg.