Consumer

Upsize your protection with Ride Cover

Overview

For just S$0.30 per ride, automatically receive a Grab ride voucher when your pickups are canceled or delayed, plus a complimentary upsize of up to S$100,000 in Personal Accident coverage.

Why Ride Cover

1

Affordable peace of mind

S$0.30 per ride is all it takes to opt in. It’ll be included as part of your overall ride fare.

2

Opt in or out, anytime

Simply toggle on when booking your rides to get covered for your subsequent eligible rides, or toggle off to opt out at any time.

3

Enhanced coverage

Enjoy extra Personal Accident coverage of up to S$100,000 on top of Grab’s existing basic coverage.

Pickup Delay Benefit

Receive a S$5 Grab ride voucher in the event your pickup is delayed for more than 10 minutes after the estimated arrival time.

FAQs

Got questions? We’ve got answers.

For more questions, please visit our Help Centre.

  • Who is eligible for Ride Cover?

    To be eligible for Ride Cover, you must be a Singaporean Resident, and have already activated Ride Cover before booking your Grab ride.

    Only your family members will be covered if they are in the same Grab ride as you, or in a Grab ride booked by you, provided you have opted in for Ride Cover.*

    *Family member refers to a spouse or partner, parent, parent-in-law, step-parent, child, brother, sister, brother-in-law, sister-in-law, daughter-in-law, son-in-law, half brother, half sister, fiancé(e), niece, nephew, uncle, aunt, stepchild, grandparent or grandchild.

  • How can I manage my Ride Cover opt-in?

    You can opt in or out any time before you book a ride if you have previously activated Ride Cover. You can also do so in the following ways.
    On your mobile device:

    1. Open your Grab app and click on the 'More' icon.
    2. Select 'Insurance' under the Finance tab.
    3. Select 'Ride Cover'
    4. Tap on the green toggle under 'Status' to opt out of Ride Cover.
  • How will I received the voucher for canceled/ delayed pickups?

    You will automatically receive the Grab ride voucher if your pickup fulfils the payout criteria.

    After the eligible ride is completed, you will receive an inbox message notifying you that your voucher has been issued. You can find the voucher in "Offers" when booking a ride within the next 6 months.

  • How do I make a claim in the event of an accident?

    Make a Personal Accident claim immediately after an accident by visiting Chubb’s Claims Centre online and submit your claims under the Medical Events section. Complete your online submission by entering the policy number 5GD269019B. You’ll need the following documents:

    • All reports that have been made with or obtained from the police, a carrier or other authorities about the accident, loss or damage
    • Any other documentary evidence required by Chubb

    For personal accident policy enquiries, please contact Chubb Customer Service at +65 6299 0988 (Mondays to Fridays, 9.00am – 5.00pm, excluding public holidays).

  • What are the exclusions for the Personal Accident Coverage?

    Pre-existing conditions are not covered, including:

    • Conditions declared by a doctor
    • Conditions that require treatment/medication
    • Symptoms that are expected to be aware of during/before the Grab ride

    For the complete list of exclusions, please refer to the policy.

Insurance

Enjoy great peace of mind on the go

Opt in for Ride Cover

Opt in for Ride Cover

May we suggest
  • 1/1

    Travel Cover

    Get the travel insurance coverage you need from as low as S$3.90 a day.

    Learn more
  • 1/1

    Travel Cover

    Get the travel insurance coverage you need from as low as S$3.90 a day.

    Learn more

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.