Komsan Chiyadis
GrabFood delivery-partner, Thailand
Mobility
Schedule in advance for rides that are on time, every time.
Pre-book your ride and enjoy peace of mind knowing your driver will arrive on time. No more last-minute rushes or delays. Perfect for any schedule!
Why Advance Booking?
1
Reserve up to 7 days ahead
Plan ahead with ease by reserving your ride up to 7 days in advance. Whether it's an airport transfer or an important appointment, book early and have one less thing to worry about on the day of your trip.
2
On-time pickup assurance
Receive timely notifications once your driver is assigned, ensuring you are always in the loop. Your driver is guaranteed to arrive promptly or even ahead of schedule, offering you the convenience of an on-time ride every time.
3
Free cancellations up to 1 hour before
Changed plans? You can cancel your taxi advance booking for free as long as you do so at least 60 minutes before your scheduled pickup time. If a driver cancels, we'll bump you up the list and have another on standby. Enjoy flexibility without worrying about extra charges for your taxi pre-booking.
4
Reliable Pricing
When you book in advance, you lock in your fare, so there are no surprises when it's time to pay. Whether during peak hours or busy holidays, enjoy the assurance of a transparent, upfront price.
Our Commitment to Safety
Emergency button
Any time during a ride, passengers can press the emergency button to notify the authorities or their emergency contacts.
Number masking
We mask the personal contact numbers of both passengers and drivers, to protect the privacy and data of both parties.
Share my ride
Passengers can let friends or loved ones know where they are by sharing their live GPS location.
Learn more
Learn more
Comparison between Normal Taxi Versus Grab
When it comes to transportation, choosing between a normal taxi and Grab can significantly affect your travel experience. Here’s a comprehensive comparison to help you decide which option suits your needs best.
Feature
Normal Taxi
Grab
Booking Method
Hail on the street or call a taxi company
Book via the Grab app
Advance Booking
Not typically available
Yes! Users can book rides in advance up to 7 days ahead, ensuring reliable transportation for future plans.
Ride Confirmation
Varies by company
Instant confirmation of your booking
Driver Tracking
Not available tracking options
Real-time tracking of your driver’s location
Payment Options
Cash or Scan QR Code
Multiple payment options, including e-wallets and credit/debit cards
Waiting Time
Usually arrives immediately, but can vary
Drivers typically arrive within minutes, and users can see estimated arrival times
Communication with Driver
Not typically available
In-app chat feature to communicate with the driver up to 45 minutes before the ride
Cancellation Policy
Varies; may incur charges
Free cancellation up to 60 minutes before the scheduled pickup
Special Features
None
Users can choose different vehicle types, schedule rides for odd hours, and access promotions through the app.
Customer Support
Limited support, mainly through company contact
In-app support for quick assistance and issues resolution
Comparison between Normal Taxi Versus Grab
When it comes to transportation, choosing between a normal taxi and Grab can significantly affect your travel experience. Here’s a comprehensive comparison to help you decide which option suits your needs best.
Booking Method
Advance Booking
Ride Confirmation
Driver Tracking
Payment Options
Waiting Time
Communication with Driver
Cancellation Policy
Special Features
Customer Support
Hail on the street or call a taxi company
Not typically available
Varies by company
Not available tracking options
Cash or Scan QR Code
Usually arrives immediately, but can vary
Not typically available
Varies; may incur charges
None
Limited support, mainly through company contact
Book via the Grab app
Yes! Users can book rides in advance up to 7 days ahead, ensuring reliable transportation for future plans.
Instant confirmation of your booking
Real-time tracking of your driver’s location
Multiple payment options, including e-wallets and credit/debit cards
Drivers typically arrive within minutes, and users can see estimated arrival times
In-app chat feature to communicate with the driver up to 45 minutes before the ride
Free cancellation up to 60 minutes before the scheduled pickup
Users can choose different vehicle types, schedule rides for odd hours, and access promotions through the app.
In-app support for quick assistance and issues resolution
Airport Transfers Made Easy
1
Hassle-Free Airport Transportation
Pre-booking your airport transfer with Grab guarantees that your ride will be waiting for you upon arrival or at your preferred pick-up time. No need to worry about long taxi lines or public transport schedules.
2
Timely Arrival
When you pre-book your ride to or from the airport, you can rest assured knowing that your driver will arrive early and wait for you for up to 15 minutes past your scheduled pick-up time. This means you can take your time gathering your bags or wrapping up last-minute errands.
3
Flexible Booking Options
You can pre-book airport transfers up to 7 days in advance, giving you the flexibility to adjust your travel plans as needed. Whether it’s a late-night arrival or an early morning departure, Grab ensures you have a ride whenever you need it.
Book Airport Transfer
Book Airport Transfer
FAQs
Got questions? We’ve got answers.
For more questions, please visit our Help Centre.
- When can I make an Advance Booking?
Advance Booking allows you to schedule Grab rides between 2 hours to 7 days ahead of time so you can travel and catch your flight with a peace of mind.
- Can I cancel an Advance Booking?
You can cancel an Advance Booking at no charge up to 1 hour before the start of the ride. However, the fare will not be refundable if you cancel within 1 hour of the scheduled pickup time.
- Can I edit/ adjust my booking if my plans change?
If you need to make adjustments to your Advance Booking such as the date, time, or location, please cancel your booking and create a new one.
- What happens if my driver doesn't arrive on time?
You will receive timely updates about the status of your driver when they are on their way to you. In case there's any delay and your driver arrives later than your scheduled pick-up time you will receive a voucher for your next ride.
- Can I choose the type of vehicle for my advance booking? Is advance booking available for all types of rides?
Yes, you can choose the type of vehicle that suits your needs, be it regular JustGrab or GrabCar. You can find the ride options available when booking via the App.
- Will I be charged a late fee if my driver arrives early?
No, our drivers arrive early so that you can board the vehicle at the pick up time. Late fee is chargeable only if you arrive more than 15 minutes after the scheduled pick up time.
- What if no new driver is available after a cancellation? / What happens if my driver cancels?
We'll prioritize a driver to be allocated to you. If your driver cancels, we’ll bump you up the list and have another on standby.
- Can I make an advance booking ride or taxi to the airport?
Yes! You can pre-book or schedule your rides anywhere, including to and from airport terminals. With advance booking, you can secure your ride ahead of time to ensure you reach the airport punctually for your flight!
- What payment options are available for advance bookings?
All applicable cashless payments are available, no cash payments.
Mobility
Safe and reliable rides to get you where you need to go.
Try Advance Booking Beta
Try Advance Booking Beta
About
Consumer
Enterprise
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Komsan Chiyadis
GrabFood delivery-partner, Thailand
COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.
As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.
Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.
