Terms and Conditions

Free trial for GrabUnlimited subscription

•   The free trial begins at the moment of subscription and is valid for one month.
•    Free trials are only available for first  time GrabUnlimited subscribers. 
•    The free trial gives you full access to benefits of the GrabUnlimited subscription, and you can cancel at any time. 
•    If you do not cancel your subscription before the end of the free trial period, your selected subscription will automatically begin and the applicable subscription fee will be charged or deducted from your default in  app payment method at the end of the free trial period.

GrabUnlimited subscription vouchers terms and conditions

•    The GrabUnlimited subscription provides the subscription vouchers monthly, which is valid for 1 month from the date of issue.
•    The vouchers are valid for use only in cities in the Philippines where GrabFood and GrabCar are available.
•    GrabFood Vouchers: The Free Delivery vouchers are valid on GrabFood orders with a minimum order of PHP 475. A maximum discount of PHP49 applies. The vouchers are valid on all cashless GrabFood orders only. These vouchers do not apply to Mix & Match merchants.
•    GrabCar Vouchers: The 8% off vouchers are valid on GrabCar rides with no minimum fare requirement. A maximum discount of PHP50 applies. The vouchers are valid on all GrabCar 4  seater, 6  seater, GrabShare, and GrabCar Saver rides only. 
•    Standard tolls and surcharges (if any) are applicable. 
•    The vouchers are valid until the date of expiry. No extensions will be permitted.

Purchase of GrabUnlimited Subscription Plan

•    GrabUnlimited subscription plan durations are one month, six months or twelve months long. Grab may choose which subscription plan durations are available to you. 
•    If you wish to change subscription plan duration, you will have to cancel your existing subscription and subscribe to the new plan. As subscription plans are non  refundable and you will still have access to the benefits for the remainder of the original subscription duration, your new subscription plan will only begin upon the expiry of the earlier subscription plan.
•    GrabUnlimited subscription plans shall only be purchased through the Grab app using GrabPay Wallet or eligible credit cards / debit cards or a linked GCash account on a first come first serve basis. 
•    The plans and vouchers are non  transferable, non  exchangeable and non  refundable.
•    Reward points will not be awarded for the purchase of a GrabUnlimited subscription plan.

GrabUnlimited Subscription Plan Renewal

•    Your subscription plan automatically renews at the end of your billing cycle unless it is canceled. The subscription fee will be automatically deducted from your GrabPay Wallet or charged to your selected credit cards / debit cards upon renewal. 
•    If your current payment method is unavailable for the renewal of the plan, we will deduct the amount from another linked card you have on the app.
•    If you have elected to pay with GrabPay Wallet and do not have enough balance in your GrabPay Wallet and do not have another linked card, the automatic renewal of your plan will fail. Our system will then attempt to renew your plan, 48 hours after the 1st attempt (the Interim Period). During the Interim Period, you may wish to top up your GrabPay Wallet to allow for the successful renewal of your plan. 
•    If payment for the subscription plan renewal fails, your current plan will expire and you will need to resubscribe to the plan. 
•    If you would like to change the payment method for the plan, ie. from GrabPay Wallet to credit card / debit card or vice versa, you will need to cancel your existing plan and resubscribe. 
•    Please note that resubscription will be subject to availability of the plan. 

Cancellation Policy

•    If you cancel, your subscription won’t renew and you’ll still have access to your subscription benefits until the end of your subscription period. 
•    You can cancel or change your subscription at any time in your plan details. 
•    If you cancel your free trial early, you will be able to use your benefits until the trial period ends.

General

•    Grab reserves the right to make changes to your plan at any time. 
•    A GrabUnlimited Subscription offers unlimited savings, based on the average user’s reasonable usage of the Grab app. GrabUnlimited benefits should only be used for personal and non  commercial purposes and not be abused or misused. Grab may terminate your subscription and access to benefits if Grab reasonably determines in its sole discretion that there has been abuse or misuse of GrabUnlimited benefits.
•    Grab reserves the right to withdraw, amend and/or alter any part or the entire terms and conditions of the subscription plans and benefits at any time without any prior notice.
•    In the event of cancellation by you, there shall be no refund of the subscription plan prices paid. In the event of any disputes directly or indirectly arising from the subscription plan, Grab’s decision shall be final and binding.
•    Grab also reserves the right to reject any users from subscribing for GrabUnlimited, including users who are using modified devices or have unauthorized or modified apps installed in their devices.
•    The subscription plans are only available on the latest version of the Grab app.
•    Your use of GrabUnlimited subscription plan and its benefits is subject to the applicable terms of service as published from time to time on https://www.grab.com/ph/terms  policies/