Passenger Verification

We’re making it a prerequisite for passengers to register with either their social media login or electronic payment account.

Personal Accident Insurance

Both you and your passenger are covered with our free Personal Accident Insurance. To make a claim, just submit a form via our Help Centre

Driver-Partner’s Weekly Report Card

Using advanced algorithms, we track your driving characteristics, and give you weekly reports to improve on safety and comfort.

Driver-Partner In-app Safety Toolkit

Call for help to your exact location in the fastest way possible, notifying your loved ones, local authorities, or our security company.

Driver Fatigue Management System

This system will help monitor your wellbeing, and will prompt you to take a break when necessary.

GrabChat Picture Messages

To help you find your passengers quickly, they can now send an image of their exact location.

GrabChat Voice Messages

Can’t type at the moment? Reach your passenger by sending a voice message instead.

Recommended Entrances and Pick-up Points

We’ve added 4 million pick-up points across Southeast Asia. So it’s easier for your passenger to pick a recommended and easier-to-reach location, especially in busy areas or at places with multiple entrances.

My Destination

Pick ‘My Destination’ at the end of your day, so that the app can prioritise trips that get you closer to your end destination.

Improved Map Accuracy

We are constantly improving our map for accuracy by crowdsourcing data from your location-related feedback and passenger reports.

Trip Rating

We’ve made it easier for passengers to provide feedback based on the rating they’ve given you. This makes it easier for them to give quality feedback and to avoid penalising you for factors beyond your control.