Mobility
Book Your Ride in Advance with Grab – Up to 7 Days Ahead
Plan your ride in advance with Grab’s advance booking feature! With the ability to schedule a ride up to 7 days in advance, you can ensure a reliable and punctual journey. No more last-minute worries – Grab has you covered!
Why Book Your Ride in Advance with Grab?
1
Peace of Mind
No more last-minute stress about finding a ride. With Grab Advance Booking, you can schedule your ride up to 7 days in advance, giving you full control over your travel plans. Whether it’s for a meeting, a special event, or catching a flight, your ride will be ready exactly when you need it.
2
Reliable Service
With Grab, you can trust that your ride will arrive on time, even during peak hours or bad weather.
3
Time-Optimized
Save precious minutes by booking early, so you’re not waiting around or rushing to make last-minute arrangements.
4
Reliable Pricing
With Grab Advance Booking, you’ll see the estimated fare upfront, ensuring no surprises. Prices are based on demand at the time of booking, so you can plan your budget with confidence, whether it’s during peak hours or quieter times.
How Advance Booking Compares to On-Demand Rides
Discover the key differences between normal taxis and Grab! From advance booking options to real-time tracking and flexible cancellation policies, our comparison table highlights how Grab enhances your travel experience. Dive in to see why Grab is the smarter choice for your transportation needs!
Features
Normal Taxi
Grab
Booking Method
Hail on the street or call a taxi company
Book via the Grab app
Advance Booking
Not typically available
Yes! Users can book rides in advance up to 7 days ahead, ensuring reliable transportation for future plans.
Ride Confirmation
Varies by company
Instant confirmation of your booking
Driver Tracking
Not available tracking options
Real-time tracking of your driver’s location
Payment Options
Cash or Scan QR Code
Multiple payment options, including e-wallets and credit/debit cards
Waiting Time
Usually arrives immediately, but can vary
Tài xế thường đến trong vài phút, và người dùng có thể xem thời gian đến dự kiến
Communication with Driver
Not typically available
In-app chat feature to communicate with the driver up to 45 minutes before the ride
Cancellation Policy
Varies; may incur charges
Free cancellation up to 60 minutes before the scheduled pickup
Special Features
None
Users can choose different vehicle types, schedule rides for odd hours, and access promotions through the app.
Customer Support
Limited support, mainly through company contact
In-app support for quick assistance and issues resolution
How Advance Booking Compares to On-Demand Rides
Discover the key differences between normal taxis and Grab! From advance booking options to real-time tracking and flexible cancellation policies, our comparison table highlights how Grab enhances your travel experience. Dive in to see why Grab is the smarter choice for your transportation needs!
Booking Method
Advance Booking
Ride Confirmation
Driver Tracking
Payment Options
Waiting Time
Communication with Driver
Cancellation Policy
Special Features
Customer Support
Hail on the street or call a taxi company
Not typically available
Varies by company
Not available tracking options
Cash or Scan QR Code
Usually arrives immediately, but can vary
Not typically available
Varies; may incur charges
None
Limited support, mainly through company contact
Book via the Grab app
Yes! Users can book rides in advance up to 7 days ahead, ensuring reliable transportation for future plans.
Instant confirmation of your booking
Real-time tracking of your driver’s location
Multiple payment options, including e-wallets and credit/debit cards
Tài xế thường đến trong vài phút, và người dùng có thể xem thời gian đến dự kiến
In-app chat feature to communicate with the driver up to 45 minutes before the ride
Free cancellation up to 60 minutes before the scheduled pickup
Users can choose different vehicle types, schedule rides for odd hours, and access promotions through the app.
In-app support for quick assistance and issues resolution
Airport Transfers Made Easy
1
Hassle-Free Airport Transportation
Pre-booking your airport transfer with Grab guarantees that your ride will be waiting for you upon arrival or at your preferred pick-up time. No need to worry about long taxi lines or public transport schedules.
2
Timely Arrival
When you pre-book your ride to or from the airport, you can rest assured knowing that your driver will arrive early and wait for you for up to 15 minutes past your scheduled pick-up time. This means you can take your time gathering your bags or wrapping up last-minute errands.
3
Flexible Booking Options
You can pre-book airport transfers up to 7 days in advance, giving you the flexibility to adjust your travel plans as needed. Whether it's a late-night arrival or an early morning departure, Grab ensures you have a ride whenever you need it.
Book Airport Transfer
Book Airport Transfer
FAQs
Got questions? We've got answers.
For more questions, please visit our Help Centre.
- When can I make an Advance Booking?You can book a ride anytime between 7 days to 2 hours prior to your desired pick up time.
- Can I cancel an Advance BookingYou can cancel for free up to 1 hour before your pick up time or within 1 hour if you don’t have a driver. If you do cancel within 1 hour of your scheduled pick up time and you have already been assigned a driver, you will be charged the full fare to compensate them for their time and effort.
- Can I edit/ adjust my booking if my plans change?If you need to make adjustments to your Advance Booking such as the date, time, ride type, or location, please cancel your booking and create a new one.
- What happens if my driver doesn't arrive on time?You will receive timely updates about the status of your driver when they are on their way to you. In case there's any delay and your driver arrives later than your scheduled pick up time you will receive a voucher for your next ride.
- Can I choose the type of vehicle for my advance booking? Is advance booking available for all types of rides?Yes, you can choose the type of vehicle that suits your needs, be it regular GrabBike or GrabCar. You can find the ride options available when booking via the App.
- What payment options are available for advance bookings?You can pay the fare with cash, credit card, debit card and Momo.
- Can I set reminders for my advance booking?You will receive timely updates about the status of your driver when they are on their way to you. In case there's any delay and your driver arrives later than your scheduled pick-up time you will receive a voucher for your next ride.
- Will I be charged a late fee if my driver arrives early?No, our drivers arrive early so that you can board the vehicle at the pick up time. Late fee is chargeable only if you arrive more than 15 minutes after the scheduled pick up time.
- What if no new driver is available after a cancellation? / What happens if my driver cancels?We'll prioritize a driver to be allocated to you. If your driver cancels, we’ll bump you up the list and have another on standby.
- Can I make an advance booking ride or taxi to the airport?You can book a car in advance for airport transfers at any time, whether it's early morning or late at night.
Mobility
Safe and reliable rides to get you where you need to go.
Make Advance Booking
Make Advance Booking
Grab Vietnam
Forward Together
Grab Company Limited
Address: Mapletree Business Centre Building, 1060 Nguyen Van Linh, Tan Phong Ward, District 7, Ho Chi Minh City, Vietnam
Enterprise No.: 0312650437 issued by the Department of Planning and Investment of Ho Chi Minh City on February 14th, 2014
Legal Representative: Alejandro Osorio
Position: Managing Director
About
Quick Links
Dịch vụ trung gian thanh toán do Công ty Cổ phần Công nghệ và Dịch Vụ Moca cung cấp. Mã số doanh nghiệp: 0106254974
