Mobility

Schedule in advance for rides that are on time, every time.

Pre-book your ride and enjoy peace of mind knowing your driver will arrive on time. No more last-minute rushes or delays—your journey starts smoothly, exactly when you need it. Perfect for any schedule!

Download Grab App

Download Grab App

About Advance Booking

Plan ahead by making an advance taxi booking. Schedule comfortable and timely airport transfers to Changi Airport, corporate rides and more in just a few taps.

Why Advance Booking?

1

Reserve up to 7 days ahead

Plan ahead with ease by reserving your ride up to 7 days in advance. Whether it's an airport transfer or an important appointment, book early and have one less thing to worry about on the day of your trip.

2

On-time pickup assurance

Receive timely notifications once your driver is assigned, ensuring you’re always in the loop. Your driver is guaranteed to arrive promptly or even ahead of schedule, offering you the convenience of an on-time ride every time.

3

Free cancellations up to 1 hour before

Changed plans? No problem! You can cancel your advance booking for free as long as you do so at least 60 minutes before your scheduled pickup time. If a driver cancels, we'll bump you up the list and have another on standby. Enjoy flexibility without worrying about extra charges for your taxi pre-booking.

4

Reliable Pricing

When you book in advance, you lock in your fare, so there are no surprises when it's time to pay. Whether during peak hours or busy holidays, enjoy the assurance of a transparent, upfront price.

How Advance Booking works

Easy to book

Booking your ride is simple and convenient. Just tap the 'Calendar' icon on the transport booking screen to make an advance reservation.

This feature allows you to secure rides for early morning departures, midnight bookings, or trips during odd hours effortlessly.

Worry-free

ou will be notified as soon as a driver has been assigned to your booking, ensuring you stay informed every step of the way. If your plans change, you have the flexibility to cancel your booking up to 1 hour before your scheduled pickup.

This allows you to make adjustments without any stress or extra charges, giving you the freedom to adapt to changing circumstances. Enjoy a seamless experience knowing that your transportation is in good hands.

Arrive on time

Your driver will arrive early and wait for you for up to 15 minutes starting from the indicated pick-up time.

Need to contact your driver? Use the in-app chat to speak to your driver up to 45 minutes before your ride starts.

  • 1/3

    Easy to book

    Booking your ride is simple and convenient. Just tap the 'Calendar' icon on the transport booking screen to make an advance reservation.

    This feature allows you to secure rides for early morning departures, midnight bookings, or trips during odd hours effortlessly.

  • 2/3

    Worry-free

    ou will be notified as soon as a driver has been assigned to your booking, ensuring you stay informed every step of the way. If your plans change, you have the flexibility to cancel your booking up to 1 hour before your scheduled pickup.

    This allows you to make adjustments without any stress or extra charges, giving you the freedom to adapt to changing circumstances. Enjoy a seamless experience knowing that your transportation is in good hands.

  • 3/3

    Arrive on time

    Your driver will arrive early and wait for you for up to 15 minutes starting from the indicated pick-up time.

    Need to contact your driver? Use the in-app chat to speak to your driver up to 45 minutes before your ride starts.

Our Commitment to Safety

Emergency button

Any time during a ride, passengers can press the emergency button to notify the authorities or their emergency contacts.

Share my ride

Passengers can let friends or loved ones know where they are by sharing their live GPS location.

Number masking

We mask the personal contact numbers of both passengers and drivers, to protect the privacy and data of both parties

Learn more

Learn more

Comparison between Normal Taxi Versus Grab

Discover the key differences between normal taxis and Grab! From advance booking options to real-time tracking and flexible cancellation policies, our comparison table highlights how Grab enhances your travel experience. Dive in to see why Grab is the smarter choice for your transportation needs!

Feature
Normal Taxi
Grab
Booking Method
Hail on the street or call a taxi company
Book via the Grab app
Advance Booking
Not typically available
Yes! Users can book rides in advance up to 7 days ahead, ensuring reliable transportation for future plans.
Ride Confirmation
Varies by company
Instant confirmation of your booking
Driver Tracking
Instant confirmation of your booking
Instant confirmation of your booking
Payment Options
Cash or Scan QR Code
Multiple payment options, including e-wallets and credit/debit cards
Waiting Time
Usually arrives immediately, but can vary
Drivers typically arrive within minutes, and users can see estimated arrival times
Communication with Driver
Not typically available
In-app chat feature to communicate with the driver up to 45 minutes before the ride
Cancellation Policy
Varies; may incur charges
ยกเลิกฟรี 60 นาที ก่อนเวลาเดินทาง
Special Features
None
Users can choose different vehicle types, schedule rides for odd hours, and access promotions through the app.
Customer Support
Limited support, mainly through company contact
In-app support for quick assistance and issues resolution
Show All
Show Less

Comparison between Normal Taxi Versus Grab

Discover the key differences between normal taxis and Grab! From advance booking options to real-time tracking and flexible cancellation policies, our comparison table highlights how Grab enhances your travel experience. Dive in to see why Grab is the smarter choice for your transportation needs!

Feature
See All
Feature
Normal Taxi
Grab
Booking Method
Advance Booking
Ride Confirmation
Driver Tracking
Payment Options
Waiting Time
Communication with Driver
Cancellation Policy
Special Features
Customer Support
Hail on the street or call a taxi company
Not typically available
Varies by company
Instant confirmation of your booking
Cash or Scan QR Code
Usually arrives immediately, but can vary
Not typically available
Varies; may incur charges
None
Limited support, mainly through company contact
Book via the Grab app
Yes! Users can book rides in advance up to 7 days ahead, ensuring reliable transportation for future plans.
Instant confirmation of your booking
Instant confirmation of your booking
Multiple payment options, including e-wallets and credit/debit cards
Drivers typically arrive within minutes, and users can see estimated arrival times
In-app chat feature to communicate with the driver up to 45 minutes before the ride
ยกเลิกฟรี 60 นาที ก่อนเวลาเดินทาง
Users can choose different vehicle types, schedule rides for odd hours, and access promotions through the app.
In-app support for quick assistance and issues resolution

Airport Transfer made easy

1

Hassle-Free Airport Transportation

Pre-booking your airport transfer with Grab guarantees that your ride will be waiting for you upon arrival or at your preferred pick-up time. No need to worry about long taxi lines or public transport schedules.

2

Timely Arrival

When you pre-book your ride to or from the airport, you can rest assured knowing that your driver will arrive early and wait for you for up to 15 minutes past your scheduled pick-up time. This means you can take your time gathering your bags or wrapping up last-minute errands.

3

Flexible Booking Options

You can pre-book airport transfers up to 7 days in advance, giving you the flexibility to adjust your travel plans as needed. Whether it’s a late-night arrival or an early morning departure, Grab ensures you have a ride whenever you need it.

Book Airport Transfer

Book Airport Transfer

FAQs

Got questions? We've got answers.

For more questions, please visit our Help Centre.

Mobility

Safe and reliable rides to get you where you need to go.

Make Advance Booking

Make Advance Booking
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