Empowering merchant-partners

By providing access to millions of consumers and digital tools, we enable growth for our merchant-partners and GrabKios agents.

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Our Impact in 2023

>500,000

﹥500,000 new micro, small and medium enterprises (MSMEs) joined the Grab platform, gaining access to Grab's consumers.

67%

67% of Gross Merchandise Value (GMV) from GrabFood and GrabMart were from sales generated by MSMEs.

Supporting MSMEs’ success with digital tools

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Empowering MSME owners to make data-driven decisions

100% of MSME merchant-partners have access to insights on the GrabMerchant app, providing them with summaries of their business on a daily, weekly, and monthly basis at store level.

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Grab Marketing Manager: a platform to drive sales

100% of MSMEs across six markets can market their stores to customers through advertisements, promotions and spotlight campaigns on the Grab platform.

Discover the latest in Grab’s ESG practices shaping a brighter future.
Dive into our comprehensive ESG Report and gain valuable insights into our commitment to sustainability and responsible business practices.
See 2023 ESG Report
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