Payment Card Industry Data Security Standards (PCI DSS) re-certifications across different Grab entities enhance the secure processing of credit card transactions on our app.
Zero substantiated data privacy complaints made by third-parties or regulators that are significant in scale and impact concerning breaches of customer privacy.
When collecting personal data from our consumers and partners, we ensure that we obtain their consent and inform them about how their data will be used.
We put stringent security measures in place to safeguard any data we hold. This includes implementing physical, administrative and technical access controls to personal data.
We don't keep personal data any longer than we have to. When we no longer have a legal or business need to retain the data, we dispose it through anonymisation and other suitable means.
We aim to provide users with clear information on how we collect, use, process and disclose personal data. Our Privacy Notice is publicly available on our websites, and so is the contact information to reach out to our Privacy Office.