817 million cutlery sets opted out in 2023.
>50,000 recyclables, including food packaging waste, collected across reverse-vending machines (RVMs) in Malaysia and Indonesia.
In 2019, we started to encourage consumers to opt out from receiving single-use cutlery for their food delivery orders if they do not need them. Since then, we have made this a default opt-out feature to scale the impact.
Grab has formed partnerships in Indonesia and Malaysia to roll out reverse vending machines (RVMs) to help collect recyclables. In Malaysia, Grab partnered with KLEAN, F&N and MRANTI to launch 18 AI-driven RVMs, which were trained to identify and accept food packaging waste (e.g. containers, lids), on top of the usual PET bottles and cans that are commonly collected by recyclers. This ensures that only recyclables are properly collected and sorted at the point of collection.
In Indonesia, we form partnerships to incentivise consumers to recycle, using our GrabExpress Recycle fleet to pick up the recyclables and send them to collection centres.
Considering the environmental impact that shark’s fin fishing has on the environment, we have actively removed shark’s fin items on our platform, or relabelled ‘mock’ (e.g. vegetarian) items for clarity.
At our supermarket Jaya Grocer in Malaysia, we have piloted an initiative in collaboration with Farm Fresh, to allow customers to purchase milk in glass bottles which are cleaned and reused. Since it was rolled out in September 2022, more than 31,000 litres of milk have been sold via these reusable glass bottles, with an average refill rate of 3.4 times.