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Comparison between Normal Taxi Versus Grab

When it comes to transportation, choosing between a normal taxi and Grab can significantly affect your travel experience. Here’s a comprehensive comparison to help you decide which option suits your needs best.

Feature
Normal Taxi
Grab
Booking Method
Hail on the street or call a taxi company
Book via the Grab app
Advance Booking
Not typically available
Yes! Users can book rides in advance up to 7 days ahead, ensuring reliable transportation for future plans.
Ride Confirmation
Varies by company
Instant confirmation of your booking
Driver Tracking
Not available tracking options
Real-time tracking of your driver’s location
Payment Options
Cash or Scan QR Code
Multiple payment options, including e-wallets and credit/debit cards
Waiting Time
Usually arrives immediately, but can vary
Drivers typically arrive within minutes, and users can see estimated arrival times
Communication with Driver
Not typically available
In-app chat feature to communicate with the driver up to 45 minutes before the ride
Cancellation Policy
Varies; may incur charges
Free cancellation up to 60 minutes before the scheduled pickup
Special Features
None
Users can choose different vehicle types, schedule rides for odd hours, and access promotions through the app.
Customer Support
Limited support, mainly through company contact
In-app support for quick assistance and issues resolution

Comparison between Normal Taxi Versus Grab

When it comes to transportation, choosing between a normal taxi and Grab can significantly affect your travel experience. Here’s a comprehensive comparison to help you decide which option suits your needs best.

Booking Method
Advance Booking
Ride Confirmation
Driver Tracking
Payment Options
Waiting Time
Communication with Driver
Cancellation Policy
Special Features
Customer Support
Hail on the street or call a taxi company
Not typically available
Varies by company
Not available tracking options
Cash or Scan QR Code
Usually arrives immediately, but can vary
Not typically available
Varies; may incur charges
None
Limited support, mainly through company contact
Book via the Grab app
Yes! Users can book rides in advance up to 7 days ahead, ensuring reliable transportation for future plans.
Instant confirmation of your booking
Real-time tracking of your driver’s location
Multiple payment options, including e-wallets and credit/debit cards
Drivers typically arrive within minutes, and users can see estimated arrival times
In-app chat feature to communicate with the driver up to 45 minutes before the ride
Free cancellation up to 60 minutes before the scheduled pickup
Users can choose different vehicle types, schedule rides for odd hours, and access promotions through the app.
In-app support for quick assistance and issues resolution

Airport Transfers Made Easy

1

Hassle-Free Airport Transportation

Pre-booking your airport transfer with Grab guarantees that your ride will be waiting for you upon arrival or at your preferred pick-up time. No need to worry about long taxi lines or public transport schedules.

2

Timely Arrival

When you pre-book your ride to or from the airport, you can rest assured knowing that your driver will arrive early and wait for you for up to 15 minutes past your scheduled pick-up time. This means you can take your time gathering your bags or wrapping up last-minute errands.

3

Flexible Booking Options

You can pre-book airport transfers up to 7 days in advance, giving you the flexibility to adjust your travel plans as needed. Whether it’s a late-night arrival or an early morning departure, Grab ensures you have a ride whenever you need it.

Book Airport Transfer

Book Airport Transfer

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    Travel Cover

    Get the travel insurance coverage you need from as low as RM3* perday.

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    Travel Cover

    Get the travel insurance coverage you need from as low as RM3* perday.

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Enjoy 9% (RM8) Rebate at
AEON

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.