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There are different types of services on Grab to cater to every passengers’ needs. Each service has its own set of fares as well as requirements to be on that service type; such as the car model, driver’s performance, etc.

The addition or removal of a car model is subjected to Grab’s discretion. All decisions made by Grab are final and binding.

Check out if your car is eligible for the other services available below.

Service Types

JustGrab is a fixed-fare on-demand service, which brings together both taxis and cars across Malaysia. This means that a passenger who books a JustGrab will be assigned the nearest vehicle, regardless of whether it is a taxi or a car.

JustGrab is the default service type that all driver-partners will have when they join the Grab platform.

*JustGrab is named as Standard (JustGrab) in Klang Valley & Negeri Sembilan.

Eligibility Criteria for JustGrab

Vehicle Requirements

  • Vehicles manufactured in 2011 and newer
  • 4 passenger seats with 4 seat belts
  • All vehicle models are accepted for JustGrab unless it is listed in the Rejected Models List below
  • The vehicle must be privately owned by a Malaysian citizen.

*Please note that pick up trucks are only accepted as E-Hailing vehicles in East Malaysia.

    Driver Requirements

    • Driver Rating : > 4.5 stars
    • No disciplinary issue(s) / excessive cancellations
    • Must have a valid PSV licence and E-Hailing insurance coverage

    Rejected Car Models

    If your car model is NOT listed in the Rejected Models tab, it means it is currently accepted in Grab (E-Hailing) service types.

    ***In compliance with Malaysia’s E-hailing regulations, only vehicles manufactured less than 15 years will be accepted. However, kindly be informed that vehicles aged 14 years and above will not be able to renew the road tax beyond 15 years.

    For example: If your vehicle is 14 years and 5 months when your road tax expires, you can only renew it to 15 years old. 

    • All 2 Doors Vehicles
    • All Taxi vehicles/ Personal Advertised vehicles
    • All Pick up trucks (Only accepted in East Malaysia)
    • Changan Era CM8
    • Chevrolet Aveo (Old model 2007-2011)
    • Honda CR-Z 
    • Hyundai Getz (Old model 2007-2011)
    • Hyundai i10 (Old model 2007-2011)
    • Inokom Atos (Old model 2007-2011)
    • Inokom Matrix
    • Kia Picanto/Naza Picanto
    • Kia Spectra/Naza Spectra
    • Kia Sutera/Naza Sutera
    • Perodua Viva
    • Proton Gen 2
    • Proton Satria Neo
    • Proton Savvy
    • Renault Kangoo
    Grab Malaysia
    Forward Together

    G-02 Ground Floor, Block A,
    Axis Business Campus,
    No 13A & 13B Jalan 225,
    Section 51A, Petaling Jaya,
    46100 Selangor.

    Business Registration:
    MyTeksi Sdn. Bhd. - 201101025619
    GrabCar Sdn. Bhd. - 201401013360

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