- Download and complete the applicable claim form from the MCIS webpage
- Download and complete the E-Payment Application Form
- Submit both soft and hard copies of the completed forms and required supporting documents within 30 days after the accident / treatment via email and post to MCIS Life (refer to documents checklist below)
For claims RM1,000 and below:
Submit your documents via the MyMed application.
- Login to your MyMed application
- Tap on the ‘Utilisation’ tile
- Tap on the ‘Claim Submission’ tile
- Select the respective category you are submitting the claims for and fill in the information required.
For claims above RM1,000:
Submit your documents to MCIS Life directly via one of the following methods:
- Online submission: Email to groupeb@mcis.my
- Hard copy submission: Post to:
Attn: Claims Department
MCIS Insurance Berhad
Wisma MCIS, Jalan Barat,
46200, Petaling Jaya,
Selangor, Malaysia
Documents checklist:
Inpatient (Admitted to Hospital)
- Hospital & Surgical Form
- Referral Letter
- Original Official Receipt (inc. deposit and refund)
- Original Hospital Itemised Bill / Discharge Note
- Police Report (For Accident-related Cases)
- E-Payment Application Form
Pre & Post Hospitalisation
- Pre / Post Hospital Treatment Form
- Original Official Receipt
- Original Hospital Itemised Bill / Discharge Note
- E-Payment Application Form