Wednesday January 25th, 2017

Grab’s Anti-Harassment Policy

 

Safety is very important to us at Grab. We strive to be Southeast Asia’s safest and most trusted platform for all our users.

Our passengers ride with us because they trust that we can provide them with safe and convenient transportation. Our drivers partner with us because they trust that we have their interests at heart. Trust is the foundation to this ongoing relationship that allows us to drive Southeast Asia forward.

As such, we expect all users on our platform to behave appropriately and respect each other’s boundaries. Do note that any form of physical contact or even compliments on his/her looks can been seen as sexual harassment.

Inappropriate behaviour has no place on our platform and we have a ZERO TOLERANCE policy on sexual harassment. We must always treat each other with courtesy and avoid all forms of disrespect or harassment.

What constitutes sexual harassment?

Sexual harassment is a criminal offence. It may be in any form of verbal or physical act of a sexual nature, including but not limited to:

(i) Suggestive comments or jokes;

(ii) Continuous personal advances or invitations;

(iii) Requests for sexual favours;

(iv) Unnecessary physical contact;

(vi) Spreading or displaying images with apparent sexual content, etc.

How does Grab take action?

Grab will take action against users who do not abide by these rules and this includes suspension from our App. In addition, Grab will work with the authorities to investigate and seek support for the victims.

Five simple rules to be midful of when using our platform.

To prevent miscommunication, we encourage all users to be mindful of one another’s privacy and personal space. When in doubt, we recommend that they do the following:

#1 The Golden Rule: NO physical contact.

#2 Be respectful. Respect each other. Never use vulgarities, abusive language or suggestive and lewd remarks in speech or text.

#3 Respect privacy. Do not post or share any driver or passenger information on any platform.

#4 All booking information are confidential. Do not abuse this information or contact each other after the ride has been completed.

#5 Avoid causing unnecessary alarm. All drivers and passengers are advised to stick to the GPS recommended route, unless it is mutually agreed otherwise. This helps prevent any misunderstanding between drivers and passengers.

 

We believe that everyone has a part to play in preventing sexual harassment. If you do encounter such inappropriate behaviour, do report it to the authorities and safety@grab.com in a timely manner. We will do everything we can to support official investigations of any criminal intent or act, in accordance with the law, and prevent  its reoccurrence.

Last updated on June 19, 2017. Posted by Grab Safety Team

Enjoy 9% (RM8) Rebate at
AEON

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.