Ensure you're always on time with our advance taxi booking service in Malaysia. With seamless airport transportation services and dependable airport taxi transfers, we’re here to make your journey stress-free. Whether you need a transfer service to the airport, count on us for reliable, round-the-clock service to get you to your destination.
Book a taxi in advance and avoid the last-minute rush. Enjoy peace of mind with reliable airport transportation services or any pre-scheduled trip, so you can focus on your day without worrying about transport.
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Get timely updates on your ride's status
Be notified once your driver is assigned. You can track your driver’s location before pickup to ensure your airport taxi transfers or scheduled ride arrives on time.
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Cancel for free up to 1 hour before
If your plans change, you can cancel your taxi advance booking for free up to 1 hour before your pick up. However, the full fare of the trip will be charged for late cancellation.
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Enjoy reliable pricing
When you book a cab to the airport in advance, your fare is locked in, so there are no surprises when it’s time to pay. Even during peak hours or busy holidays, pre-booking your ride allows you to enjoy a clear, upfront price.
How Advance Booking works
Easy to book
Make an Advance Booking by tapping the "Calendar" icon on the ride booking screen. This feature allows you to secure rides for early morning departures, midnight bookings, or trips during odd hours effortlessly.
Please note that as Grab driver-partners need to plan their days around Advance Booking, the fare will include a scheduling fee to compensate their time and effort.
Worry-free
You will receive immediate notification once a driver has been assigned to your advance booking to keep you informed throughout the process.
Should your plans change, you can easily cancel your booking up to 1 hour before your scheduled pickup without any additional fees.
Arrive on time
Your driver will arrive punctually or even a bit early to make sure you're never left waiting. In the event of a slight delay, your driver can wait for up to 15 minutes after your scheduled pickup time.
If you need to contact your driver, you can easily use the in-app chat feature to communicate with them up to 1 hour before your ride begins.
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Easy to book
Make an Advance Booking by tapping the "Calendar" icon on the ride booking screen. This feature allows you to secure rides for early morning departures, midnight bookings, or trips during odd hours effortlessly.
Please note that as Grab driver-partners need to plan their days around Advance Booking, the fare will include a scheduling fee to compensate their time and effort.
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Worry-free
You will receive immediate notification once a driver has been assigned to your advance booking to keep you informed throughout the process.
Should your plans change, you can easily cancel your booking up to 1 hour before your scheduled pickup without any additional fees.
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Arrive on time
Your driver will arrive punctually or even a bit early to make sure you're never left waiting. In the event of a slight delay, your driver can wait for up to 15 minutes after your scheduled pickup time.
If you need to contact your driver, you can easily use the in-app chat feature to communicate with them up to 1 hour before your ride begins.
Our Commitment to Safety
Emergency button
Any time during a ride, passengers can press the emergency button to notify the authorities or their emergency contacts.
Share my ride
Passengers can let friends or loved ones know where they are by sharing their live GPS location in Malaysia.
Number masking
We mask the personal contact numbers of both passengers and drivers, to protect the privacy and data of both parties.
When it comes to transportation, choosing between a normal taxi and Grab can significantly affect your travel experience. Here’s a comprehensive comparison to help you decide which option suits your needs best.
Feature
Normal Taxi
Grab
Booking Method
Hail on the street or call a taxi company
Book via the Grab app
Advance Booking
Not typically available
Yes! Users can book rides in advance up to 90 days ahead, ensuring reliable transportation for future plans.
Ride Confirmation
Varies by company
Instant confirmation of your booking
Driver Tracking
Not available tracking options
Real-time tracking of your driver’s location
Payment Options
Cash or Scan QR Code
Multiple payment options, including e-wallets and credit/debit cards
Waiting Time
Usually arrives immediately, but can vary
Drivers typically arrive within minutes, and users can see estimated arrival times
Communication with Driver
Not typically available
In-app chat feature to communicate with the driver up to 45 minutes before the ride
Cancellation Policy
Varies; may incur charges
Free cancellation up to 60 minutes before the scheduled pickup
Special Features
None
Users can choose different vehicle types, schedule rides for odd hours, and access promotions through the app.
Customer Support
Limited support, mainly through company contact
In-app support for quick assistance and issues resolution
Comparison between Normal Taxi Versus Grab
When it comes to transportation, choosing between a normal taxi and Grab can significantly affect your travel experience. Here’s a comprehensive comparison to help you decide which option suits your needs best.
Feature
See All
Feature
Normal Taxi
Grab
Booking Method
Advance Booking
Ride Confirmation
Driver Tracking
Payment Options
Waiting Time
Communication with Driver
Cancellation Policy
Special Features
Customer Support
Hail on the street or call a taxi company
Not typically available
Varies by company
Not available tracking options
Cash or Scan QR Code
Usually arrives immediately, but can vary
Not typically available
Varies; may incur charges
None
Limited support, mainly through company contact
Book via the Grab app
Yes! Users can book rides in advance up to 90 days ahead, ensuring reliable transportation for future plans.
Instant confirmation of your booking
Real-time tracking of your driver’s location
Multiple payment options, including e-wallets and credit/debit cards
Drivers typically arrive within minutes, and users can see estimated arrival times
In-app chat feature to communicate with the driver up to 45 minutes before the ride
Free cancellation up to 60 minutes before the scheduled pickup
Users can choose different vehicle types, schedule rides for odd hours, and access promotions through the app.
In-app support for quick assistance and issues resolution
Airport Transfers Made Easy
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Hassle-Free Airport Transportation
Avoid last-minute stress by booking your transfer service airport rides to KLIA or city-wide trips in advance. You can easily arrange and secure a taxi to the airport through the app for a seamless and reliable airport transfer service.
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Timely Arrival
When you pre-book your airport shuttle service, you can rest assured knowing that your driver will arrive early and wait for you for up to 15 minutes past your scheduled pick-up time. This means you can take your time gathering your bags or wrapping up last-minute errands.
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Flexible Booking Options
You can pre-book airport transfers up to 90 days in advance, giving you the flexibility to adjust your travel plans as needed. Whether it’s a late-night arrival or an early morning departure, Grab ensures you have a ride whenever you need it.
You can cancel for free up to 1 hour before your pick-up time or within 1 hour if there is no available driver-partner. If you cancel within 60 minutes of your ride, when you have already been assigned to a driver-partner, you'll be charged the full fare for the trip. This is to compensate the Grab driver-partner whom might be on the way to you.
If you need to make adjustments to your Advance Booking such as the date, time, ride type, or location, please cancel your booking and create a new one.
You will receive timely updates about the status of your driver when they are on their way to you. In case there's any delay and your driver arrives later than your scheduled pick up time you will receive a voucher for your next ride.
We will be prioritise your booking if your driver cancels and find you a replacement driver as soon as possible. You will be refunded if you cancel within 1 hour of the scheduled pick up time or when we are still looking for a replacement driver.
You will receive timely updates about the status of your driver when they are on their way to you. In case there's any delay and your driver arrives later than your scheduled pick-up time you will receive a voucher for your next ride.
No, our drivers arrive early so that you can board the vehicle at the pick up time. Late fee is chargeable only if you arrive more than 15 minutes after the scheduled pick up time.
Yes! You can pre-book your rides anywhere, including to and from airport terminals. With advance booking, you can secure your ride ahead of time to ensure you reach the airport punctually for your flight!
Mobility
Safe and reliable rides to get you where you need to go.