A sustainable gig economy for everyone

Providing economic and social empowerment for our driver- and merchant-partners.

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Our Impact in 2023

>99%

﹥99% of our driver-partners earn at least the local minimum wage after deducting their operating expenses, for their time on a trip.

100%

100% of our driver-partners have accident insurance coverage to protect them from work-related incidents that may arise while they are in-transit.

Our guiding principles for a sustainable gig economy

Preserve flexibility

We commit to preserving our partners’ ability to choose when to work and how much to work based on their preferences.

Sustainable earnings

We pledge to foster a marketplace where our partners can earn competitively based on their effort and the local conditions.

Insurance protection

We provide driver-partners with work-related accident insurance coverage for protection while they are in-transit.

Fair work conditions

We maximise our partners’ safety on the roads through tech features and guarantee the timely payout of earnings.

Savings

We encourage our partners to participate in national savings schemes and financial literacy courses.

Professional development and career transition

We facilitate our partners’ access to upskilling opportunities and their professional development.

Creating sustainable livelihoods for our partners

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Partnerships with governments to support our partners

Regulations for gig work are developing quickly in Southeast Asia. Grab is working closely with policymakers to jointly formulate solutions to ensure a sustainable gig economy for all stakeholders.

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Improving the productivity of our partners to scale their earnings

Our partners can choose to toggle between our services throughout the day, and may take on multiple orders in a single journey. This allows them to diversify their income while saving time and costs. We are constantly improving our algorithms and rolling out features that improve efficiency and reliability, such as hyper-batching and just-in-time allocation.

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Serving more consumers to boost earning opportunities for our partners

Grab creates more income opportunities by making our services more affordable, accessible and inclusive across geographies and populations.

Explore more on partners

Our commitment to creating opportunities for everyday entrepreneurs to build sustainable livelihoods.

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GrabAccess
Since 2018 we've sought to create inclusive earning opportunities to empower partners with disabilities (PWDs).
Learn more
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Grab Women Programme
The Grab Women Programme aims to address safety concerns and barriers faced by women driver-partners.
Learn more
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Technological features help boost driver productivity

"I like that the app groups orders together because it allows me to take more orders at one go, instead of going back and forth. I can earn more because I save time, especially when the orders are very close to each other. I also like the new indoor GrabMap — sometimes malls are very confusing and may have their own rules, but this feature tells me which is the best entrance for delivery-partners like me."

Zahidah Binte Mohammad Zahid

Singapore,

Grab delivery-partner

Discover the latest in Grab’s ESG practices shaping a brighter future.
Dive into our comprehensive ESG Report and gain valuable insights into our commitment to sustainability and responsible business practices.
See 2023 ESG Report
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Forward Together

G-02 Ground Floor, Block A,
Axis Business Campus,
No 13A & 13B Jalan 225,
Section 51A, Petaling Jaya,
46100 Selangor.

Business Registration:
MyTeksi Sdn. Bhd. - 201101025619
GrabCar Sdn. Bhd. - 201401013360

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