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Load up on GrabRewards and Grab vouchers! Sign up for the Maybank Grab Mastercard Platinum Credit Card to earn GrabRewards when you top up or spend on Grab – no limits in earning GrabRewards.

Sign Up Now!

Spend and get rewarded wherever you are!


1x GrabRewards for every RM1 spend on Grab


1x GrabRewards for every RM1 spend overseas, cross border & e-commerce


 1x GrabRewards for every RM3 spend in Malaysia (excluding Grab, overseas & e-commerce transactions)

Sign up and claim your rewards!

Enjoy 1,000 GrabRewards, RM100 worth of Grab vouchers and cashback! 

Plus, get a lifetime annual fee waiver!

Sign Up Now!

How to Sign Up:

  1. Click on 'Sign Up Now' and you will be redirected to a Maybank site

  2. Select your preferred card colour (Black or White option)

  3. Fill up your personal details

  4. Submit! Upon completion, you will receive an SMS or email acknowledging that your application has been received

  5. Once approved, you will receive a digital card first (existing Maybank2u users) and the physical card will be delivered to you within 10 working days

Frequently Asked Questions (FAQs)

Q1: Is this Maybank Grab Mastercard Platinum Credit Card a conventional / Shariah-compliant Islamic credit card?

This is a conventional banking credit card, there is no Shariah-compliant Islamic version of the Maybank Grab Mastercard Platinum Credit Card

Q2: What’s the eligibility to apply for this Maybank Grab Mastercard Platinum Credit Card?

  • Malaysian with valid NRIC (not applicable for permanent residency & foreigners)
  • Aged 21 – 65 (for supplementary card, aged 18 – 65)
  • Minimum income of RM24,000 per annum (proof of income required)
  • Must be a Grab user

Q3: What is the Annual Fee for the card (including supplementary cards)?

NO annual fee for this card, lifetime annual fee waiver.

Q4: My Maybank Grab Mastercard Platinum Credit Card application is rejected, what should I do?

Due to privacy & confidentiality reasons, we are unable to identify the credit card application rejection reason, you may contact Maybank Group Customer Care at 1-800-88-1801 or mbbcardservices@maybank.com.my for assistance.

Q5: If I have an existing Grab account, will I be able to link it with the Maybank Grab Mastercard Platinum Credit Card?

Yes, the newly applied Maybank Grab Platinum Mastercard Credit Card can be added into the existing Grab account in Grab’s app. Kindly note that the existing Grab account has to share the same mobile number that was used to apply for the Maybank Grab Platinum Mastercard Credit Card.
The steps to add credit card in Grab’s app is available here

Q6: Are there any extra features for Maybank Grab Mastercard Platinum Credit Card?

Yes, customers will enjoy more exclusive privileges with Mastercard Priceless™ Specials here

Q7:  What will happen to my Grab account if my physical Maybank Grab Mastercard Platinum Credit Card is lost or it is cancelled due to fraud and is replaced with a new card?

Your Grab account will remain. Once your card has been replaced, please add the replaced card details into the Grab app.

Q8: How do I know if my application has been approved?

You will receive either SMS, email or push notification from Maybank to inform you on the status of your application. Alternatively, you may contact Maybank Group Customer Care at 1-800-88-1801 or mbbcardservices@maybank.com.my for assistance.

Q9: What is a digital Maybank Grab Mastercard Platinum Credit Card and physical Maybank Grab Mastercard Platinum Credit Card?

A digital Maybank Grab Mastercard Platinum Credit Card is a virtual copy of the Maybank Grab Mastercard Platinum Credit Card which consists of all necessary details for usage like CVV, expiry date, 16 digit code & etc.
Only Existing Maybank customer will receive a digital Maybank Grab Mastercard Platinum Credit Card which can be viewed in Maybank2u website (not viewable via M2U app) within the same day after the application is approved. A physical Maybank Grab Mastercard Platinum will be issued as well.

Note: The digital Maybank Grab Mastercard Platinum Credit Card details can be viewed on Maybank2U website. A digital Maybank Grab Mastercard Platinum Credit Card will only be issued to existing Maybank2u customers. New-to-bank or existing customers with no Maybank2U access will not receive a digital Maybank Grab Mastercard Platinum Credit Card.

Q10: What is the validity of the digital Maybank Grab Mastercard Platinum Credit Card?

The digital card will be deactivated 10 calendar days after approval.

Q11: Can I use the digital Maybank Grab Mastercard Platinum Credit Card prior to receiving the physical card? 

Yes, the digital Grab card has a card limit of RM300 that can be used for transactions within the Grab app only until the physical card arrives.
Once you have activated the physical card, the digital card will be automatically deactivated.

Note: If customer did not activate the physical card, the deactivation of the digital card happens after the 10 days grace period.

Q12: Where can I view my digital Maybank Grab Mastercard Platinum Credit Card?

You can view the digital card details (card number and CVV) from Maybank2U website only. TAC is required to view the card number or CVV.

Q13: Will my digital Maybank Grab Mastercard Platinum Credit Card be automatically cancelled upon cancellation of my physical Maybank Grab Mastercard Platinum Credit Card?

If you choose to cancel your physical card, your digital Grab card will also be deactivated.

Q14: I have yet to receive my physical Maybank Grab Mastercard Platinum Credit Card, what should I do?

You may contact Maybank Group Customer Care at 1-800-88-1801 or mbbcardservices@maybank.com.my for assistance.

Q15: When will the Service Tax be charged to my new Maybank Grab Mastercard Platinum Credit Card? Is it upon the first spend on the digital Maybank Grab Mastercard Platinum Credit Card or the activation of the physical Maybank Grab Mastercard Platinum Credit Card?

For new cards, Service Tax will be imposed upon activation of the card. If the card is not activated within 3 months, the Service Tax will be imposed on the 3rd month.

Q16: As an existing Grab account user, will I be eligible for the 1,000 Welcome GrabRewards?

Yes, the 1,000 Welcome GrabRewards will be credited into your existing Grab account as long as your mobile number in the Grab account is the same as the mobile number of your Maybank Grab Platinum Mastercard Credit Card.

Note: 1,000 Welcome GrabRewards will only be rewarded to the principal card member.

Q17: I have not received the 1,000 welcome GrabRewards after activating my Maybank Grab Mastercard Platinum Credit Card, who do I need to contact for inquiry?

You should receive the 1,000 Welcome GrabRewards within T+ (3 to 5 days) after the card has been activated (1st successful transaction with the card). Please make sure the mobile number registered to your Maybank Grab Platinum Mastercard Credit Card is the same as your mobile number for your Grab account.

Otherwise, kindly contact Maybank Group Customer Care at 1-800-88-1801 or mbbcardservices@maybank.com.my for assistance.

Q18: I have not received the RM100 worth of GrabFood, Grab ride, GrabMart and Travel Cover vouchers, who do I need to contact for inquiry?

The RM100 worth of GrabFood, Grab ride, GrabMart and Travel Cover vouchers are subjected to a minimum spend of RM300 with the Maybank Grab Mastercard Platinum Credit Card within 45 days from card activation.

You should receive the vouchers within 12 weeks upon completing the above. Please make sure the mobile number registered to your Maybank Grab Platinum Mastercard Credit Card is the same as your mobile number for your Grab account.

Otherwise, kindly contact Maybank Group Customer Care at 1-800-88-1801 or mbbcardservices@maybank.com.my for assistance.

Q19: Are there any transactions that DO NOT qualify for GrabRewards with this Maybank Grab Mastercard Platinum Credit Card?

The following transactions are not taken into account in the accumulation of GrabRewards:
– Maybank EzyCash, Maybank EzyPay Instalment, Maybank EzyPay Plus, Cash Treats, Cash Advance, Balance Transfer;
– Transaction at Government Bodies and any reloads on e-wallets (except Grab e-wallet);
– Payment via JomPAY and FPX;
– Refunded, disputed, unauthorized or fraudulent retail transactions;
– Payment of card annual membership fees, interest charges, late payment charge, cash advance fee;
– Any other form of service or miscellaneous fees.

Q20: Where can I track my collected Maybank GrabRewards?

You can track the points in your Maybank Grab Mastercard Platinum Credit Card monthly statement and also in the Grab application. The steps to check GrabRewards are available here

Q21: When will I receive my Maybank GrabRewards after using the Maybank Grab Mastercard Platinum Credit Card?

Once the transaction is captured as a valid transaction by your Maybank Grab Mastercard Platinum Credit Card, the Maybank GrabRewards will be updated in the Grab application within 3 to 5 working days basis labeled as “Grab X Maybank Points” (there will no app notification on this). For any missing GrabRewards related to Maybank Grab Mastercard Platinum Credit Card, you may contact Maybank Group Customer Care at 1-800-88-1801 or mbbcardservices@maybank.com.my for assistance.

Q22: I have transacted using my Maybank Grab Mastercard Platinum Credit Card but I did not receive my “Grab X Maybank Points” even after 3 -5 working days. What can I do?

For any missing GrabRewards Points related to Maybank GRAB Mastercard Platinum Credit Card, you may contact Maybank Group Customer Care at 1-800-88-1801 or mbbcardservices@maybank.com.my for assistance.

Q23: If my Maybank Grab Mastercard Platinum Credit Card was used in a fraudulent transaction or lost, what will happen to the GrabRewards?

Once the fraudulent transaction is cancelled, the allocated GrabRewards will be deducted accordingly.

Q24: Can I use my GrabRewards to off-set Service Tax or redemption of vouchers/items/Air miles?

NO.

Q25: If a VAT refund is transferred into Maybank Grab Mastercard Platinum Credit Card, what will happen to the points?

In this case, the transfer will cause a GrabRewards deduction. It is advisable to refund the tax back to its original credit card to avoid such issue.

Q26: If my transaction is cancelled/ reversed/ refunded, what will happen to my GrabRewards?

The awarded GrabRewards will be reversed accordingly.

Q27: Is there any expiry for GrabRewards?

For GrabRewards Points utilisation and expiration, customers should refer to GrabRewards’ T&C here

Q28: Will the GrabRewards awarded from Maybank Grab Mastercard Platinum Credit Card contribute to points expiry extension?

YES, the GrabRewards awarded contributes to points expiry extension

Q29: Will there be Maybank TreatsPoints awarded for this Maybank Grab Mastercard Platinum Credit Card?

NO.

Q30: If I cancel my existing Maybank card upon approval of Maybank Grab Mastercard Platinum Credit Card, can I request to transfer the TreatsPoints from the cancelled card to Maybank Grab Mastercard Platinum Credit Card?

NO. You are not allowed to transfer the TreatsPoints from any of the cancelled card to Maybank Grab Mastercard Platinum Credit Card

Q31: Are the welcome or any promotional rewards extended to Maybank Grab Mastercard Platinum Credit Card supplementary card members?

NO, supplementary card members will not receive neither the 1,000 Maybank GrabRewards nor the 5x RM5 GrabFood,  5x RM5 Grab ride, 5x RM5 GrabMart or 5x RM5 Travel Cover vouchers nor any rewards from promotional offers. 

Q32: Are supplementary card members entitled to Maybank GrabRewards?

NO, the GrabRewards will be given to Principal card member only, based on the combination of both Principal and Supplementary cardmember’s spending.

Enjoy 9% (RM8) Rebate at
AEON

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.