At Grab, we offer a wide variety of insurance plans that are specially catered for our Grab partners. From free personal accident plans that cover you and your passenger, to low-cost protection plans that can cover you and your family anytime, anywhere.
Be sure you know what you’re covered for, how to make claims, and what each of our protection plans cover by pressing the buttons below!
(To make claims as a next of kin, please follow the same steps listed in the how to claim section of each insurance product)
Group Personal Accident is a free insurance exclusive for Grab Driver and Delivery-Partners to ensure you are protected while on the job. Applicable for GrabCar, GrabFood, GrabMart & GrabExpress.
Click here for more info
Coverage
How to Claim
Details
Coverage
How to Claim
Steps to claim:
- Make a police report within 24 hours of the accident.
- Make a report to Grab Support; Grab will provide guidance on claims process.
- Send completed claim form via e-mail to mypaclaims@aig.com
- Monitor responses from AIG.
AIG Customer Service Hotline: 1 800 88 8811 / 603 21180188
(Mon –Fri 9.00am –5.00pm, excluding public holidays)
Customer Service Email: AIGMYCare@aig.com
For Grab-related support, please visit our Help Centre.
Details
Personal Accident Plus is a low-cost insurance plan specially designed for our Driver & Delivery-Partners to keep you and your family safe anytime, anywhere.
Click here for more info
Coverage
How to Claim
Details
Coverage
For delivery-partners
For driver-partners
Effective 1 March 2024, the Sales and Services Tax (SST) of 6% has been increased to 8% applicable to all taxable services, including Personal Accident Plus insurance.
Prices above are inclusive of 8% SST.
For driver-partners
Effective 1 March 2024, the Sales and Services Tax (SST) of 6% has been increased to 8% applicable to all taxable services, including Personal Accident Plus insurance.
Prices above are inclusive of 8% SST.
How to Claim
Steps to claim:
(To make claims as a next of kin, please follow the same steps listed below)
- Make a police report within 24 hours of the accident.
- Make a report to Grab Support and fill up the Chubb Personal Accident claim form.
- Send the document via e-mail to A&HClaimsConnect.MY@Chubb.com.
- Monitor responses from CHUBB.
Chubb Customer Service Hotline: +60(3) 2058 3000 / 1800 883 226
(Mon –Fri 8.30am –5.15pm, excluding public holidays)
Email: Inquiries.MY@chubb.com
For Grab-related support, please visit our Help Centre.
Details
The SOCSO Self-Employment Protection Scheme (SPS) programme offers comprehensive protection for individuals in the event of a self-employment injury during work-related activities.
Click here for more info
Coverage
How to Claim
Details
Coverage
How to Claim
Steps to claim:
(To make claims as a next of kin, please follow the same steps listed below)
(To make claims as a next of kin, please follow the same steps listed below)
- Download and complete the Self-Employed Benefit Claim Form here, which is hosted on the SOCSO Matrix Portal.
- Submit a hard copy of the completed form and any required supporting documents over the counter or via post to the nearest SOCSO office.
Details
Documents checklist:
- A completed Self-Employed Benefit Claim Form
- Original receipts for any expenses that are being claimed
Any reports that have been obtained from the police, a carrier or other authorities about an accident, loss or damage - Any other documentary evidence required by SOCSO that is reasonably required to assess the claim such as any additional medical or other certificates/reports/documents.
Under Belanjawan 2024, only Plan 2 is covered under SPS Contribution matching, in which the government will be covering 90% (RM209.50) of the contribution amount (subject to change). For active* Grab partners in the year 2024 as well, the remaining 10% (RM23.30) will be sponsored by Grab.
*Terms & conditions apply.
From surgical expenses to hospital care, Group Hospitalisation & Surgical (GHS) offers *Ultimate tier Grab partners medical benefits for peace of mind.
*Subject to age limit
Click here for more info
Coverage
How to Claim
Details
Coverage
How to Claim
Steps to claim:
(To make claims as a next of kin, please follow the same steps listed below)
(To make claims as a next of kin, please follow the same steps listed below)
- Download and complete the applicable claim form from the MCIS webpage
- Download and complete the E-Payment Application Form
- Submit both soft and hard copies of the completed forms and required supporting documents within 30 days after the accident / treatment via email and post to MCIS Life (refer to documents checklist below)
- Login to your MyMed application
- Tap on the ‘Utilisation’ tile
- Tap on the ‘Claim Submission’ tile
- Select the respective category you are submitting the claims for and fill in the information required.
- Online submission: Email to groupeb@mcis.my
- Hard copy submission: Post to:
Details
Documents checklist:
Inpatient (Admitted to Hospital)
- Hospital & Surgical Form
- Referral Letter
- Original Official Receipt (inc. deposit and refund)
- Original Hospital Itemised Bill / Discharge Note
- Police Report (For Accident-related Cases)
- E-Payment Application Form
Pre & Post Hospitalisation
- Pre / Post Hospital Treatment Form
- Original Official Receipt
- Original Hospital Itemised Bill / Discharge Note
- E-Payment Application Form
Grab Daily E-hailing Insurance is a daily-renewable coverage plan that provides protection to Grab Partners for 24 hours whenever they are online and driving with Grab for transport jobs.
Grab has partnered with a range of selected insurance companies to offer an innovative and flexible product that is suitable for our driver-partners.
Click here for more info
Coverage
How to Claim
Details
Coverage
Due to the recent service tax changes implemented by the Government of Malaysia effective from 1 March 2024, rising from 6% to 8%, most of our GDI Insurers will be adjusting their Daily E-hailing Insurance net pricing.How to Claim
Steps to claim:
(To make claims as a next of kin, please follow the same steps listed below)
(To make claims as a next of kin, please follow the same steps listed below)
- Contact Grab Support to obtain your selected insurer’s contact details.
- Contact your selected insurer for advice on next steps and documents to submit.
Details
You will only be able to file claims if you get into an accident while you are completing a Grab ride or actively available* on Grab.
*Actively Available is defined as: driver-partners being online and ready to receive jobs by keeping minimum credit wallet balance (RM10) at all times.
RPG 24/7 Personal Accident Insurance
This insurance offers 2 plans to Grab delivery-partners; Insurans Perjalanan Grab (Personal Accident) and Insurans Kemalangan 24/7 Grab (Personal Accident).
Click here for more info
Coverage
How to Claim
Details
Coverage
How to Claim
Steps to claim:
(To make claims as a next of kin, please follow the same steps listed below)
- Make a police report within 24 hours of the accident.
- Make a report to Grab Support and fill up the Chubb Personal Accident claim form.
- Send the document via e-mail to A&HClaimsConnect.MY@Chubb.com.
- Monitor responses from CHUBB.
Chubb Customer Service Hotline: +60(3) 2058 3000 / 1800 883 226
(Mon –Fri 8.30am –5.15pm, excluding public holidays)
Email: Inquiries.MY@chubb.com
For Grab-related support, please visit our Help Centre.
Details
Grab Malaysia
Forward Together
G-02 Ground Floor, Block A,
Axis Business Campus,
No 13A & 13B Jalan 225,
Section 51A, Petaling Jaya,
46100 Selangor.
Business Registration:
MyTeksi Sdn. Bhd. - 201101025619
GrabCar Sdn. Bhd. - 201401013360
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