Consumer

Satisfy every craving with our exceptional food delivery service

Overview

Every day, GrabFood delivers food and beverages from restaurants to millions of consumers across Malaysia. With a few taps, you too can have your cravings delivered to your doorstep. For convenient food delivery in Malaysia, use our app!

Why GrabFood

1

Foods for all cravings

From hawker fare to Michelin Guide restaurants, our wide selection will satisfy your appetite. Order food online in Malaysia and enjoy diverse culinary options.

2

Be rewarded with every order

Earn GrabRewards points, and redeem them for rewards or rebates. Benefit from our food delivery service and get rewarded with every order.

3

5-star local selection

Discover the best eats in town, as rated and reviewed by millions of food lovers like you. Explore our local food delivery options for a 5-star dining experience.

Ways to order

Instant Delivery

No matter where you are, order food from our wide selection and have it delivered to your door. Enjoy the convenience of online food delivery in Malaysia.

Scheduled Delivery

Know what you want to eat tomorrow? Order it for delivery at a later time, or up to 2 days in advance. Plan your meals with our scheduled food delivery service.

Self Pick-up

Skip the queue and save on delivery fees when you pick-up your order at the restaurant. Opt for self-pickup and enjoy savings on delivery fees.

  • 1/3

    Instant Delivery

    No matter where you are, order food from our wide selection and have it delivered to your door. Enjoy the convenience of online food delivery in Malaysia.

  • 2/3

    Scheduled Delivery

    Know what you want to eat tomorrow? Order it for delivery at a later time, or up to 2 days in advance. Plan your meals with our scheduled food delivery service.

  • 3/3

    Self Pick-up

    Skip the queue and save on delivery fees when you pick-up your order at the restaurant. Opt for self-pickup and enjoy savings on delivery fees.

Our Commitment to Safety

You control who sees your information

Our app and backend systems employ best-in-class security frameworks that guard users’ accounts, transaction data, e-wallet, and other private information. Experience a secure food delivery app in Malaysia.

Every transaction is protected

Our app features are continually strengthened and protected by the latest technology and our stringent processes, so users can do what they need with peace of mind.

A safer experience for all

No consumer should have to feel unsafe while using any of our services. Grab is always on standby to ensure a smooth and secure experience. Prioritize safety with our food delivery website and app in Malaysia.

Learn more about our commitment to safety

Learn more about our commitment to safety

FAQs

Got questions? We’ve got answers.

For more questions, please visit our Help Centre.

  • How much does it cost to order from GrabFood?

    Your order’s total cost includes the price of the menu items plus a delivery fee. The delivery fees help us pay our delivery-partners and provide the best service possible.

  • What are your delivery fees?

    Our delivery fees are calculated based on distance between the pick-up and drop-off locations. Check the food delivery app for accurate delivery fees in Malaysia.

  • What are your hours?

    Depending on your area and local restaurant hours, we begin delivering as early as 7 am, and run as late as 2 am. Selected cities operate for 24 hours. If a particular restaurant is not available for delivery, you will see it closed on the app. Plan your delivery food service orders based on our operating hours.

  • How can I pay for GrabFood?

    GrabFood accepts a variety of payment methods like Debit / Credit Cards, GrabPay Credits and even PayPal as indicated by your primary GrabPay payment method in the Grab app.

    Cash payments are valid for orders of RM100 and below.

  • How does Cash on Delivery work?

    Simply tap on “Payment method” on the checkout page, tap on “Cash”, and complete your order as usual! We know you’re hungry, so do remember to prepare sufficient cash for your order, to avoid any delays.

    Do note that while all delivery-partners carry change, do drop them a message via GrabChat if you’re planning to use larger notes, so they can ensure that they have enough change.

  • Why people choose GrabFood?

    People choose GrabFood for several reasons:

     

    Convenience: GrabFood offers the convenience of having food delivered to your doorstep. This is particularly appealing for individuals who prefer not to cook, are busy, or want to enjoy restaurant-quality meals at home.
    Variety: GrabFood provides access to a wide range of restaurants and cuisines. Users can explore diverse menus and choose from different types of cuisine without having to travel to multiple locations.
    Time-saving: Ordering food through GrabFood saves time compared to going to a restaurant, waiting for a table, and then waiting for the food to be prepared. It's a quick and efficient way to satisfy hunger.
    Delivery Options: GrabFood offers various delivery options, including express delivery for faster service. Users can choose delivery times that suit their schedules and preferences.
    Promotions and Discounts: GrabFood often provides promotions, discounts, and loyalty rewards, making it an attractive option for cost-conscious consumers looking for good deals on their meals.
    Cashless Transactions: GrabFood transactions are often cashless, allowing users to pay conveniently through the app. This adds an extra layer of convenience and security.
    Real-time Tracking: Users can track the status of their food delivery in real-time through the app, providing transparency and keeping them informed about when to expect their meal.
    Reviews and Ratings: The platform often includes reviews and ratings for restaurants, helping users make informed decisions about where to order based on the experiences of others.
    Accessibility: GrabFood is accessible through a mobile app, making it easy for users to browse, order, and track deliveries using their smartphones.

     

    Overall, GrabFood combines convenience, variety, and technology to create a seamless and enjoyable food delivery experience for its users.

  • Can I pay GrabFood with cash?

    Yes, you can!

  • How to use GrabFood Malaysia?

    Using GrabFood in Malaysia is relatively straightforward. Here's a step-by-step guide on how to use GrabFood:

     

    Download the Grab App: If you haven't already, download the Grab app from the App Store (for iOS devices) or Google Play Store (for Android devices).
    Create an Account: Open the app and sign up for a Grab account. You may need to provide some basic information and create a username and password.
    Set Your Location: Allow the app to access your location or manually enter your delivery address so that Grab can show you restaurants available in your area.
    Select GrabFood: Navigate to the GrabFood section within the app. This is usually represented by a fork and spoon icon.
    Browse Restaurants: Browse through the list of available restaurants. You can filter by cuisine type, specific dishes, or promotions.
    Place Your Order: Select the restaurant you want to order from and browse their menu. Add the items you want to your cart.
    Check Out: Once you've added all your desired items, proceed to the checkout. Review your order, and if everything looks good, confirm your order.
    Choose Payment Method: Select your preferred payment method. GrabFood typically supports various payment options, including credit/debit cards, mobile wallets, and sometimes cash.
    Confirm Order: Confirm your order and wait for the restaurant to prepare your food.
    Track Your Delivery: Once the order is confirmed, you can track the delivery in real-time. The app will provide updates on the status of your delivery.
    Receive and Enjoy: When your food arrives, pay the delivery driver (if you chose cash on delivery) and enjoy your meal!

     

    Keep in mind that the specific steps may vary slightly based on updates to the Grab app or changes in service features. Always refer to the latest information within the app for the most accurate guidance.

  • Can I order GrabFood for someone else?

    Of course, pamper your loved ones by having their favourite food delivered to their door. Just update the recipient's name and delivery address before placing your order.

Deliveries

From kitchens everywhere, to your dining table.

Order Now

Order Now

Enjoy 9% (RM8) Rebate at
AEON

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.