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Why GrabFood?

Curated Restaurants

Everyday can be gastronomic through our sizzling selection of restaurants

Delivery Speed You Need

Save you from your rumbling stomach because we deliver fast

Reliable Service

We take good care of your food, as if it’s ours

How It Works

  1. Select your restaurant

    Our list of restaurants is organized based on expected delivery time

  2. Select your food

    Add and remove items as you wish

  3. Get your food delivery rider

    Grab will locate the nearest available rider from the restaurant

  4. Track your food

    Know your rider’s location and estimated time of arrival in real-time

FAQs

About GrabFood

At Grab, we are serious about food. As a natural extension, GrabFood carefully selects only the best restaurants and chefs to work with.

Curated restaurants means gastronomic adventure without risk and the end of wasted calories. Each order will satisfy the biggest of foodies.

Our service operates daily, between 10AM to 12AM (last order).

GrabFood is actively operating in Jabodetabek, Surabaya, Bandung, Bali, Makassar, Medan, Palembang, Semarang, Yogyakarta, Malang, Solo, Manado, Batam, Bandar Lampung, Cirebon, Samarinda, Pekanbaru, Balikpapan, Padang, Pontianak, Banjarmasin, Jambi, Sukabumi, and Cimahi.

Cash payment is available in all GrabFood operating cities. Ovo is now available in Jabodetabek, Bandung, Surabaya, Medan, Makassar, Yogyakarta, Semarang, Bali, Lampung, and Palembang. We are working on expanding cashless payment to all operating cities.

The delivery fee for each GrabFood order starts from IDR 3,000. Any changes of delivery fee or promo will be informed to users through the apps.

Making an Order

GrabFood offers a wide selection of cuisine – Indonesian, Western, Asian, European, Fusion and more. Also, we offers you some best selections of local street food in Jakarta.

We will always try to make innovation to serve you the best culinary experience on GrabFood.

Your available list of restaurants is determined by estimated delivery time and proximity to your delivery location.

Nearby restaurants and insulated bags also means receiving food hot and fresh, just as you would dining in.

For now, we’re operating only in Jabodetabek (Jakarta, Bogor, Depok, Tangerang, Bekasi) area. If you’re out of reach, please do check back again. We plan to expand to more locations soon.

Post order

One of GrabFood’s features is the ability to track and anticipate the delivery of your food in real time.

Please contact Grab Support via Help Centre.

For more questions, please go to GrabMerchant Help Centre here