Your order’s total cost includes the price of the menu items plus a delivery fee. The delivery fees help us pay our delivery-partners and provide the best service possible.

Our delivery fees are calculated based on distance between the pick-up and drop-off locations.

Depending on your area and local restaurant hours, we begin delivering as early as 7 am, and run as late as 2 am. If a particular restaurant is not available for delivery, you will see it closed on the app.

GrabFood accepts a variety of payment methods like Debit/Credit Cards, OVO, and Cash, as indicated by your primary payment method in the Grab app.

Simply tap on “Payment method” on the checkout page, tap on “Cash”, and complete your order as usual! We know you’re hungry, so do remember to prepare sufficient cash for your order, to avoid any delays.

Do note that while all delivery-partners carry change, do drop them a message via GrabChat if you’re planning to use larger notes, so they can ensure that they have enough change.

Access Dine Out Deals by viewing All Services within the Grab homepage.

Select Pickup as you checkout as an alternative to Delivery. 

With the Send to 100+ Cities (beta) feature, you can send GrabFood orders to your loved ones in various cities in Indonesia and 5 Southeast Asian countries!

1. On the Grab app's main screen, scroll down and find the Send to 100+ Cities banner in the feed.
2. Follow the instructions on the screen for easy delivery steps in the city or country.
3. Choose Food.
4. Select the country and city for your delivery destination.
5. Enter and confirm the delivery address on the GrabFood front page.
6. Find GrabFood restaurants and add items to the cart as usual. Check this article for more information.
7. Review and press Order to confirm the order. Please note that only credit card payments are accepted for orders in other countries.
8. You can press Save to save the delivery location in other countries for future orders.
9. After that, a notification about the Driver Partner will appear. Press Reply to start GrabChat with the Driver Partner who will deliver the order.

To pay for GrabFood orders, you can use cash as long as the order amount is not too large.

Grab supports both cash and non-cash payments for users of the Order at the Place feature. Non-cash payment methods include OVO, LinkAja, and credit or debit cards.

Here's how to check GrabFood delivery fees:

1. Open the Grab app.
2. Select and click the Food menu.
3. Add a location in the "Deliver to" column (food delivery destination).
4. Type the food or restaurant. Select and click on the restaurant you want.
5. The delivery fee will be displayed on the restaurant details before you choose a menu.