About GrabCar
Your very own chauffeured GrabCar bringing you the freedom to ride with comfort and style.
Why GrabCar?
Certain
Grab is providing you a new solution of transportation that gives you comfort, safety, and style on all your rides. With GrabCar, say goodbye to hassles and enjoy the worry-free lifestyle with its fixed rate.
Covered By Insurance
We continuously train our drivers to provide the safest service and also provide insurance for max. 6 passengers in a car, so you can sit back and relax.
Trained Drivers
We trained our driver to provide premium service and ensure safety in every single trip.
Cashless Payment Method
We eager to provide convinient for our user, freedom to choose their payment method is one of it. Enjoyed our cashless payment with OVO.
How It Works
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Book in Just 2 Taps
Key in your pick-up and drop-off locations to get your estimated fare.
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Get a Driver
Grab will find you the nearest available driver.
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Track Your Driver
Know your driver’s location and estimated time of arrival in real-time.
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Arrive Safely
Share your trip details with loved ones for added safety or even just to let them know you’re on your way.
Do you know how to book a ride from this guide?
Download Grab
FAQs
What is the operation time of GrabCar
GrabCar operates 24 hours everyday, 7 days in a week
Is there any minimum payment?
Yes, there is a minimum payment of Rp.10,000
What are the coverage area of GrabCar?
GrabCar is available in Jakarta and surrounding Denpasar, Bali
If we get stuck in traffic, would the fare get changed?
The fare will never change despite of traffic. You will need to pay accordingly to what has been shown on the app when you book it.
Is there any maximum number of passenger for GrabCar?
Maximum number is 6 people or depends on the number of seats available (according to the type of car you get)
Would there be any additional cost for more than six passengers?
There will be no additional cost; however, drivers have the right to reject the order if the total number of passengers is beyond the availability of the seats.
What type of cars that are available?
MPV & Family car
Do I need to download another app called GrabCar?
In one GRAB app, there will be 4 types of transportation you may choose GrabCar in one of options.
Is there any cancellation fee?
GrabCar has no cancellation fee; however, we suggest for you to inform the driver if there is any cancellation needed.
Is it allowed to put 2 different destinations in 1 journey?
You can only choose 1 destination. If needed, we suggest you to order a new GrabCar after reaching your 1st destination.