How to Book Your Airport Transfer
Download
Get the app! We have many services but you'll want to use Transport for airport pick-ups.
Book
Enter your destination in the field and check that your pick-up location is correct. Book the ride that suits your group size and luggage needs.
Go
Follow the in-app directions to meet your driver at the pick up location. You'll be able to communicate with them in the app. So fret not and enjoy the city!
Pick up points
International
Domestic
International Arrivals
- International Arrival - Parking Lot Area - Tan Son Nhat International Airport
1. From the baggage claim, head towards the arrival gate.
2. From the arrival gate, head towards the Lucky Cafe & Fast food.
3. From the Lucky Cafe & Fast food, head towards the parking lot area.
4. The pickup location is in front of the parking lot area.
FAQs About Grab Airport Transfers at Tan Son Nhat
Got questions? We’ve got answers.
For more questions, please visit our Help Centre.
- How can I pay for my ride?You can pay with cash, or pay in-app by adding your credit or debit card details. Just choose your preferred method when booking your ride.
- How do I find the pick up point to meet my driver?Follow the image directions in the app, that appear when you book a ride. There may also be signs at the airport to the ride hailing pick up area.
- How do I contact my driver?Tap “Message” in the app and click “Chat” to message your driver. GrabChat has a translation feature for easy communication. Your chat history will be deleted upon completion of your ride.
- Can the driver see my number?No, your driver will only be able to see your name, profile photo, and booking details. If you need to communicate, you can do this through GrabChat in the app.
- Can I pre-book my airport transfer?
Yes! Grab allows you to schedule your ride in advance to ensure a smooth experience.
- What happens if my flight is delayed?
Our drivers track your flight updates to adjust pickup times accordingly for scheduled airport transfers.
- Are there any additional fees for airport pickups?
Airport surcharges may apply, and these will be clearly displayed in your booking details.