Bali, Indonesia
I Gusti Ngurah Rai International Airport (DPS) transfers
How to get a ride
Download
Get the app! We have many services but you'll want to use Transport for airport pick-ups.
Book
Enter your destination in the field and check that your pick-up location is correct. Book the ride that suits your group size and luggage needs.
Go
Follow the in-app directions to meet your driver at the pick up location. You'll be able to communicate with them in the app. So fret not and enjoy the city!
Pick up points
International
Domestic
International Arrivals
- International Arrival Terminal Ngurah Rai International Airport
1. From the baggage claim area, walk through the money changer area towards the exit.
2. From the money changer, continue walking towards WHSmith.
3. From WHSmith continue walking straight towards the exit.
4. Continue walking through the exit next to Starbucks.
5. From the exit, walk towards the parking lot building.
6. Continue walking straight to the grab lounge.
7. You will reach the pickup point and meet the driver at the Grab Lounge.
Domestic Arrivals
- Domestic Arrival Terminal Ngurah Rai International Airport
1. From the arrival gate, turn left and head towards the domestic arrival park.
2. From the domestic arrival park to the further corridor go straight.
3. Continue walking straight through Indomaret until the road crossing.
4. After crossing the street, continue to turn right through the corridor to the grab lounge.
5. You will arrive at the domestic grab lounge.
- Domestic Arrival GrabCar Premium Ngurah Rai International Airport
1. Follow the directions to the domestic arrivals area.
2. Walk towards the baggage claim area.
3. Continue walking towards the domestic arrival exit.
4. From the domestic arrival exit, walk to the EV Grab Car Booth.
5. You will arrive at the grab pick-up point near the domestic arrival exit.
FAQs
Got questions? We’ve got answers.
For more questions, please visit our Help Centre.
- How can I pay for my ride?
You can pay with cash, or pay in-app by adding your credit or debit card details. Just choose your preferred method when booking your ride.
- How do I find the pick up point to meet my driver?Follow the image directions in the app, that appear when you book a ride. There may also be signs at the airport to the ride hailing pick up area.
- How do I contact my driver?Tap “Message” in the app and click “Chat” to message your driver. GrabChat has a translation feature for easy communication. Your chat history will be deleted upon completion of your ride.
- Can the driver see my number?No, your driver will only be able to see your name, profile photo, and booking details. If you need to communicate, you can do this through GrabChat in the app.